Hamid Al-Essa
BEAVERTON
Summary
Dynamic and detail-oriented professional with a strong background in customer service and teamwork, honed at Uwajimaya. Proven ability to enhance customer satisfaction through effective communication and meticulous stock management. Recognized for maintaining a clean and organized environment while training new hires, ensuring adherence to safety protocols and operational efficiency.
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
4
4
years of professional experience
Work History
Grocery Clerk
Uwajimaya
04.2025 - Current
- Assisted customers in locating products and answering inquiries.
- Stocked shelves efficiently, ensuring product availability and organization.
- Operated cash register accurately, processing transactions swiftly.
- Maintained cleanliness of store environment, adhering to safety standards.
- Collaborated with team members to enhance customer service experience.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
Order Packer
Ocean Beauty Seafoods
09.2021 - 11.2022
- Pack and label seafood products accurately for shipment to ensure quality standards.
- Operate packing machinery and tools efficiently to maintain production flow.
- Inspect finished products for defects and adhere to safety regulations.
- Collaborate with team members to streamline packing processes and reduce delays.
- Maintain cleanliness and organization of packing area to enhance operational efficiency.
- Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
- Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
- Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
- Met or exceeded daily quota targets through focused time management and prioritization of tasks.
- Utilized warehouse equipment efficiently including pallet jacks and hand trucks, ensuring proper handling of products and reducing risk of accidents.
- Ensured timely shipment of customer orders by consistently meeting deadlines for pick-up or delivery services.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, allowing for easier access to products and supplies.
- Promoted a positive team atmosphere through open communication channels and willingness to help coworkers when needed.
- Increased productivity by working closely with team members, sharing best practices, and collaborating on challenging orders.
- Collaborated with other departments to resolve issues related to incorrect product selection or shortages in a timely manner, ensuring customer satisfaction.
- Assisted in training new hires on packing procedures, sharing expertise gained from personal experience with the role.
- Maintained a safe working environment by adhering to company safety protocols and reporting any hazards or issues promptly.
Education
High School Diploma -
Merlo Station High School
Beaverton, OR06-2020
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Customer service-focused
- Workplace safety
- Stock rotation
- Cleaning and sanitation
- Written and oral communication
- Training and mentoring
- Customer Service-oriented
- Store maintenance
- Team contribution
- Cleaning skills
- Maintaining displays
- Price checking
- Order filling
Timeline
Grocery Clerk
Uwajimaya
04.2025 - Current
Order Packer
Ocean Beauty Seafoods
09.2021 - 11.2022
High School Diploma -
Merlo Station High School