Hamid Tehrani
Katy,TX
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Customer-oriented General Manager with 26 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
23
23
years of professional experience
Work History
General Manager
Fuddruckers
Houston, Texas
01.2013 - Current
- Managed and directed all aspects of daily business operations, including budgeting, staffing, scheduling, inventory management, customer service, and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Oversaw product development initiatives from concept through completion stages.
General Manager
Jack in the Box
Brookshire
07.2003 - 12.2012
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
General Manager
Extended Stay America
Houston, TX
08.2001 - 07.2003
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
Education
Master of Science - Industrial Education
Texas Southern University
Houston, TX04-1984
Skills
- Program Administration
- Workflow Planning
- Business Development
- Supply Chain Management
- Vendor Sourcing
- Process Automation
- Loss Prevention
- Distribution Management
- Project Management
- Customer Relationship Management
- Service Quality Improvement
- Customer Retention
- Account Management
- Schedule Management
- Quality Management
- P&L Management
- Financial Administration
- Expense Control
- Business Administration
- Staff Supervision
- Operations Oversight
- Problem Resolution
- Multi-unit Operation Management
- Labor Cost Controls
- Budgeting and cost control strategies
Experience
progressively responsible experience in the hospitality industry .
Accustomed to responsibility for overall management and customer relations .
References
References available upon request.
Timeline
General Manager
Fuddruckers
01.2013 - Current
General Manager
Jack in the Box
07.2003 - 12.2012
General Manager
Extended Stay America
08.2001 - 07.2003
Master of Science - Industrial Education
Texas Southern University
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