Hamidah Damulira
Pharmacist
Riverview
Summary
Dedicated Pharmacist offering 7 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators. Accomplishments include helping more than 2 years as clinician working to improve treatments and medical decisioning as part of practice team, adept at providing evidence-based recommendations to physicians. Proficient in reporting, documentation and compliance guidelines. Focused on maintaining current knowledge of therapeutic options. Decisive leader with excellent planning and problem-solving abilities, as well as experience in retail, PBM, and mail order clinical environments.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Clinical Prior Authorization Pharmacist
CVS Caremark
09.2023 - Current
- Supports Medicare Part D members and providers with requests related to their pharmacy benefits.
- Reviews clinical information required for case decisioning by performing outreach to providers when needed, and ensures accurate decisions are made that comply with compendia and Medicare guidance and timelines.
- Maintains up-to-date knowledge on drug information resources, ensuring accurate decision-making in medication therapy management.
- Optimizes workflow efficiency by effectively prioritizing tasks during high-volume periods or staffing challenges.
- Participates in ongoing professional development opportunities, ensuring a strong foundation of knowledge in evolving pharmaceutical practices.
- Streamlines the prior authorization process with consistent collaboration between physicians, insurance companies, and patients.
Clinical Prior Authorization Phrmacist
Prime Therapeutics LLC
10.2022 - 05.2023
- Serviced commercial client population and Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Reviewed Prior Authorization cases and rendered coverage determinations based on clinical criteria and plan design in a fast paced and dynamic environment.
- Consulted physicians/providers with questions, interprets clinical guideline criteria.
- Consulted with pharmacy technicians and/or physicians regarding use of medications and advise of appropriate formulary alternatives when requested.
- Gathered complex clinical information, coverage policy and criteria information and worked within regulatory guidelines to make coverage determinations
- Organized workload, completed assignments in a timely manner and utilized resources appropriately while complying with department standards.
- Demonstrated ability to maintain productive working relationships with team members, other internal and external customers, and management teams.
Clinical Prior Authorization Pharmacist
OptumRx/United Health Group
03.2022 - 09.2022
- Reviewed 9-11 Prior Authorization cases per hour and rendered coverage determinations based on clinical criteria and plan design in a fast paced and dynamic environment for Medicare Part D clients.
- Consulted physicians/providers with questions, interprets clinical guideline criteria, and reviewed coverage determination for prior authorization cases.
- Consulted with pharmacy technicians and/or physicians regarding use of medications and advised of appropriate formulary alternatives when requested.
- Gathered complex clinical information, coverage policy and criteria information and worked within regulatory guidelines to make coverage determinations.
- Performed all duties and functions in compliance with state and federal pharmacy laws and regulations.
- Organizeed workload, set priorities, completed assignments in a timely manner and utilized resources appropriately while complying with department standards.
- Demonstrated ability to maintain productive working relationships with team members, other internal and external customers, and management teams.
- Confirmed with and supports department quality assurance and improvement guidelines.
PRN Clinical Pharmacist
Tampa Family Health Centers
07.2022 - 10.2023
- Assures safe, effective and cost effective use of drugs
- Maintains currency in age specific issues
- Strictly follows all HIPAA and accreditation agency guidelines
- Maintains currency in Florida Board of Pharmacy laws, rules and regulations; maintains strict record keeping
- Provides drug information to clinicians and patients
- Coordination of drug distribution system/pharmacy services for areas of responsibility
- Strict compliance with formulary management and therapeutic substitution initiatives
- Assure ongoing improvements in therapy and systems through collaborative problem solving, research and participation in facility and department organizational performance initiatives
- Maintains working knowledge of 340 (b) drug program
- Direct supervision of Pharmacy Technicians, including training and development as well oversite and monitoring of daily activities, monitoring of refrigerator temperatures and expired meds.
- Assist in Adverse Drug Reaction and Medication Error reporting
- Responsible for maintaining and integrating educational updates on CMS regulations (i.e. fraud, waste and abuse); currency in developments in the community and pharmaceutical fields
- Cooperates and works collaboratively with all care team members, plans and completes job duties with minimal supervisory direction, including utilizing appropriate judgement
- Follows up, as appropriate, on all reported complaints, problems and concerns
- Promotes positive public relations with patients, visitors and community
Pharmacist In Charge
RX Care Pharmacy
08.2019 - 07.2022
- Led team of 5 in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
- Supervised and coached team of pharmacy technicians and trainees.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Closely monitored department performance metrics.
- Helped achieve pharmacy business objectives by increasing sales and gross margins by 5%.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Provided Medication Therapy Management Services to total of 30 eligible patients through OutcomesMTM and Mirixa platforms.
- Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Implemented vaccine awareness campaign that increased immunization-based revenue by and enhanced community health education.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Delivered training on medical device use and storage to enhance support for different groups of patients.
Staff Pharmacist
Tampa Specialty Pharmacy
08.2017 - 07.2019
- Processed and verified over 700 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
- Managed and mentored staff of 2 pharmacist interns by implementing pharmacy state and federal laws and delivering focused customer service training
- Recommended patients in minimizing medical expenses by helping them select generic alternative prescription medications
- Recruited and trained over 10 pharmacy technicians which improved overall performance by 50%
- Conducted reviews on patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, and side effects
- Educated patients on possible drug interactions, potential side effects , and outcomes of overall compliance to prescribed medications
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory
- Provided counseling and consultations to patients, and answered medication inquiries from healthcare professionals regarding medications and potential side effects
- Reviewed and verified prescriptions before dispensing.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
- Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
Pharmacist Intern
CVS Health
02.2016 - 11.2016
- Shadowed senior pharmacy staff to learn proper procedures.
- Delivered training on medical device use and storage to enhance support for over 10 different groups of patients.
- Educated about 50% patients on possible drug interactions, potential side effects and optimal methods of administration.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Evaluated 10% patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Communicated closely with patients, ensuring medical information was kept private.
- Performed blood pressure and blood glucose tests on patients.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
Pharmacist Intern
Pharmacy Alternatives Of Illinois
06.2014 - 01.2016
- Shadowed senior pharmacy staff to learn proper procedures.
- Delivered training on medical device use and storage to enhance support for different groups of patients.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Processed orders through insurance and accepted customer payments for balances owed.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Education
Doctor of Pharmacy - Pharmacy
Chicago State University College of Pharmacy
Chicago, IL 08.2012 - 05.2016
Skills
Confidentiality and HIPAA
Drug utilization review
Pharmacy operations management
Medicare and Medicaid process
Verifying orders
Medication dispensing and immunizing
Customer service, education, and counseling
Medication dispensing
Drug inventory management
Medication Therapy Management
Immunization Delivery
Quality review processes
340B
Coverage determination
PBM
Certification
Florida Pharmacist License
Timeline
Clinical Prior Authorization Pharmacist
CVS Caremark
09.2023 - Current
Clinical Prior Authorization Phrmacist
Prime Therapeutics LLC
10.2022 - 05.2023
PRN Clinical Pharmacist
Tampa Family Health Centers
07.2022 - 10.2023
Clinical Prior Authorization Pharmacist
OptumRx/United Health Group
03.2022 - 09.2022
Certified to Administer Immunizations
10-2019
Pharmacist In Charge
RX Care Pharmacy
08.2019 - 07.2022
Virginia Pharmacist License
07-2019
Louisiana Pharmacist License
05-2019
Alabama Pharmacist License
01-2019
Staff Pharmacist
Tampa Specialty Pharmacy
08.2017 - 07.2019
Florida Pharmacist License
04-2017
Pharmacist Intern
CVS Health
02.2016 - 11.2016
Pharmacist Intern
Pharmacy Alternatives Of Illinois
06.2014 - 01.2016
Doctor of Pharmacy - Pharmacy
Chicago State University College of Pharmacy
08.2012 - 05.2016
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