Versatile administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with a positive and upbeat personality determined to excel.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Secretary
Arthritis Care Specialists of Maryland
04.2022 - Current
Assisted hundreds of patients daily via email, phone, and in person.
Delivered clerical support by efficiently handling a wide range of routine tasks on NextGen and EHR medical software while providing stellar customer service to patients.
Successfully managed and maintained electronic health records (EHR) system, ensuring accurate and up-to-date patient information for a busy medical records department.
Verified eligibility and compliance with authorization requirements for service providers.
Graduate Assistant
Mount St. Mary’s University
08.2022 - 12.2023
Collaborated with the Center for Student Diversity team to plan and execute events and programs that promoted diversity and inclusion on campus
Assisted in the development and implementation of diversity training and workshops for students, faculty, and staff
Coordinated outreach efforts to underrepresented student groups, fostering a sense of belonging and community.
Personal Injury Legal Assistant
Davida Law Group, LLC
06.2021 - 04.2022
Served as the liaison between the attorney, claimant and insurance company from start to completion.
Drafted legal documents on behalf of the claimant; including letters of representation for liability and bodily injury, request medical records, request for itemized medical bills and liens, and lost wages.
Maintained case files by organizing medical records, documents, key evidence, notebooks and exhibits for trial/hearings. Communicated with opposing counsel regarding discovery, and medical records.
Education
Master of Science - Healthcare Administration
Mount St Mary's University
Emmitsburg, MD
06.2024
Bachelor of Arts - Political Science and International Studies
Mount St Mary's University
Emmitsburg, MD
06.2021
Skills
Well-versed in Microsoft Office
Diversity and Inclusion Program Development
Event Planning and Coordination
Team Collaboration and Leadership
Strong Communication Skills
Certification
Lean Six Sigma Green Belt
Timeline
Graduate Assistant
Mount St. Mary’s University
08.2022 - 12.2023
Medical Secretary
Arthritis Care Specialists of Maryland
04.2022 - Current
Personal Injury Legal Assistant
Davida Law Group, LLC
06.2021 - 04.2022
Master of Science - Healthcare Administration
Mount St Mary's University
Bachelor of Arts - Political Science and International Studies
Mount St Mary's University
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