Hamidat Sowunmi
Raleigh,North Carolina
Summary
Diligent And driven mAnager 2 years of experience at chick fil a ,6-month childcare experience at kinder care and a 6 month experience with retail at best buy with a successful track record in the customer service sector. a Great record of juggling company goals, customer service goals, and team performance. Committed to closely collaborating with staff to boost output and improve processes. a strong planner and organizer who makes decisions. Flexible Manager brings two years of expertise managing operations to accomplish corporate objectives. Team leader who is good at communicating and has experience with inventory control. Devoted to advancing advancements through leadership and innovation. Students who are driven and responsible and prepared to use their education in the workplace. Possesses outstanding time management skills, the ability to handle tough tasks, and excellent technical proficiency with software and applications. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Great at helping people to get what is needed. Also certified to work with children.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Best Buy
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Daycare Teacher
KinderCare Learning Centers
01.2023 - 05.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Monitored classroom to verify safe and secure environment.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Manager
Chick-fil-A
11.2021 - 02.2023
- Operated cash register or POS system to receive payment by cash, check and credit card
- Answered product questions with up-to-date knowledge of sales and store promotions
- Used suggestive selling techniques to promote add-on sales
- Discounted purchases by scanning and redeeming coupons
- Worked with auditors to consistently comply with federal regulations
- Reviewed work orders before starting work to determine necessary materials and meet deadlines
- Trained new employees regarding warehouse procedures and standards
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges
- Interacted with guests to obtain feedback on product quality and service levels
- Monitored temperatures of prepared food and cold-storage areas
- Reviewed the number of utensils available to rectify potential mistakes in place setting
- Greeted visitors and assisted by answering general questions and directed to the desired office
- Handled incoming and outgoing calls according to standard operating procedures
- Prepared line set-ups for following shifts for overall increased line efficiency
Education
Associate of Arts - Psychology
Wake Technical Community College
Fuquay-Varina, NC06.2024
High School Diploma -
Duval High School
Lanham, MD06.2021
Skills
- Project Management
- Sales Techniques
- Staff Development
- Problem Resolution
- Managing Operations and Efficiency
- Customer Service
Accomplishments
- Promoted to manager due to dedication and leadership skills that achieved my success at Chic Fil A.
- Promoted to an official class teacher at kindercare!
Certification
- Early child development, Kinder care
- Pediatric first aid , Kinder care
Languages
French
Elementary
English
Full Professional
Timeline
Retail Sales Associate
Best Buy
06.2023 - Current
Daycare Teacher
KinderCare Learning Centers
01.2023 - 05.2023
Manager
Chick-fil-A
11.2021 - 02.2023
Associate of Arts - Psychology
Wake Technical Community College
High School Diploma -
Duval High School
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