HAMIDEH ELHAEI
Yarmouth
Summary
Skilled Dental Assistant with extensive experience in dental radiography and equipment sterilization, demonstrated during roles at Greater Portland Health and Mercy Hospital. Excelled in improving patient satisfaction through compassionate care and efficient chairside assistance. Proven track record in enhancing dental office operations and adhering to HIPAA and OSHA regulations, showcasing strong organizational and interpersonal skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Dental Assistant
Greater Portland Health
07.2017 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
CNA
City of Portland
07.2017 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Dental Assistant
City of Portland
08.2011 - 07.2017
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
Permanent Part-time Employment
L.L. Bean
09.2005 - 02.2014
- Reduced inventory shrinkage by conducting regular audits and monitoring retail store operations.
- Improved overall efficiency by implementing new retail lending strategies and techniques.
- Managed a team of retail associates, fostering a positive work environment that encouraged collaboration and productivity.
- Pulled inventory to meet retail and wholesale order requirements.
- Implemented creative merchandising displays that effectively showcased products while capturing consumer attention in retail environments.
Unit Coordinator
Mercy Hospital
02.2008 - 06.2010
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
Education
Expanded Function Dental Auxillary - Dental
York County Community College
Wells, ME12-2023
Medical Terminology Certificate - Medical Terminology
Southern Maine Community College
South Portland, ME09-2011
Dental Assisting And Radiography Course -
Dental Career Institute
Portland,ME12-2006
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Appointment scheduling
- Instrument sterilization techniques
- Infection control proficiency
- Oral hygiene education
- Dental material handling
- Electronic charting
- Restorative procedures
- Inventory management
- HIPAA compliance
- Dental terminology
- OSHA regulations
Certification
- Expanded Functions Dental Assistant (EFDA) - Maine Dental Board.
- Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
- Radiation Health and Safety Certification (RHS) - Dental Assisting National Board (DANB).
- Certified Nursing Assistant (CNA)
- Basic Life Support Certification (BLS)
Languages
English
Full Professional
Arabic
Full Professional
Persian
Full Professional
Timeline
Dental Assistant
Greater Portland Health
07.2017 - Current
CNA
City of Portland
07.2017 - Current
Dental Assistant
City of Portland
08.2011 - 07.2017
Unit Coordinator
Mercy Hospital
02.2008 - 06.2010
Permanent Part-time Employment
L.L. Bean
09.2005 - 02.2014
Expanded Function Dental Auxillary - Dental
York County Community College
Medical Terminology Certificate - Medical Terminology
Southern Maine Community College
Dental Assisting And Radiography Course -
Dental Career Institute
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