Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shop Seller
Exxon Circle K
09.2021 - Current
Increased customer satisfaction by providing exceptional service and product knowledge.
Boosted sales through effective upselling and cross-selling techniques.
Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
Assisted in training new employees on store procedures, policies, and product information.
Maximized safety and production levels by frequently cleaning and organizing work areas.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Wrapped, boxed and weighed bakery department products.
Checked incoming orders and organized new stock.
Security Officer
Constellies Omniplex
13530 Dulles Technology Dr Suite 500 Herndon VA, 2
09.2020 - 03.2024
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Completed full building and grounds patrols to spot and investigate concerns.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Wrote detailed reports of all security breaches and investigations.
Issued access cards to authorized personnel to monitor access points.
Responded quickly to incidents and assessed active situations for security concerns.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Cashier
Harris Teeter Grocery
20070 Ashbrook Commons Plaza Ste 151 Ashburn VA, 2
04.2022 - 10.2022
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Built relationships with customers to encourage repeat business.
Welcomed customers and helped determine their needs.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Tallied cash drawer at beginning and end of each work shift.
Toll Supervisor
Abacus Security
02.2014 - 07.2019
Improved efficiency in toll collection by implementing new cash handling procedures and customer service standards.
Enhanced communication within the team by conducting regular meetings and providing clear directives for daily tasks.
Reducated wait times at toll booths by optimizing traffic flow through strategic lane assignments and efficient staffing.
Maintained accurate financial records, ensuring all transactions were properly documented and accounted for.
Trained new employees on company policies and standard operating procedures, fostering a productive work environment.
Collaborated with other departments, working together to resolve operational issues that affected overall performance.
Organized emergency response efforts during incidents on the roadway, coordinating with first responders to ensure prompt resolution of situations.
Supervised routine maintenance activities on facilities and equipment, minimizing downtime caused by malfunctions or wearandtear.
Achieved results by working with staff to meet established targets.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Kept high average of performance evaluations.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Improved office operations by automating client correspondence, record tracking and data communications.
Education
Nova College
Annandale, VA
High School Diploma -
Lake Braddock Secondary
Burke, VA
Skills
Social Media Marketing
Promotional planning
Upselling strategies
Store maintenance
Brand representation
Technician support
POS Systems
Supply Maintenance
Inventory Control
Building rapport
Equipment Preparation
Inventory Management
Hand-Eye Coordination
Vehicle operation
Power Tools
Sales trends
Relationship Building
Safety Procedures
Cash Handling
Payment Processing
Customer Assistance
Store Organization
Customer Needs Assessment
Safety and Cleanliness Standards
Order Management
Customer Service
Team Supervision
Cash Register Operation
Security Practices
Networking abilities
POS Software
Microsoft applications proficiency
Team building
Friendly and Helpful
Written Communication
Organizational Skills
Attention to Detail
Sales and Promotions
Excellent Written and Verbal Communication
Parent Company
OMNIPLEX World Services Corporation
Contract
Polaris Contract
Training Pay Rate
$10.25
Work Pay Rate
$21.00 per hour
Pay Frequency
every two weeks
Exempt Status
non-exempt
Overtime Eligibility
eligible
Age Requirement
18 years
Education Requirement
H.S. Diploma/GED
Nova College
Work Authorization
legally authorized to work in the United States
Driver License
valid
Background Checks
criminal history and driving record checks
Background Consent Form
Consent to Background Investigation and Procurement of Credit Report