Summary
Overview
Work History
Skills
Languages
Certification
Websites
References
Timeline
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Hamlet Liriano

Lawrenceville,GA

Summary

Growth-oriented account manager with extensive experience in developing and implementing successful business growth strategies. Proven ability to foster strong B2B relationships, optimize financial performance, and deliver exceptional client service. Adept in managing multiple organizational operations, training staff, and collaborating across teams to achieve business objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Account Manager

Accenture
Atlanta, GA
06.2022 - Current
  • In this role, I contribute to internal departments by conducting account planning and research. I am responsible for creating
    media plans and campaign strategies (using internal tools/data to determine opportunity size, flighting, targeting, budget
    allocation, etc.), and aligning partner objectives to appropriate best practices & measurement strategies. Pipeline creation/management for upselling, same-store opportunities, and responsible for 100% delivery.
    Key Responsibilities:
  • Managing relationships with SMB accounts using a full-funnel marketing approach, while expanding my pipeline of prospects through strategic sales outreach.
  • Analyzing daily revenue for clients to ensure budget goals are met and proposing new strategies to accounts weekly via virtual meetings.

Business Account Executive

Comcast
Atlanta, GA
09.2019 - 06.2022
  • During this job, my responsibilities include administering multiple matters, and devising and executing effective plans for fast-paced company progress. My expertise lies in overseeing the sale of integrated communication structures to small-to-medium business customers, while giving primary attention to expediting up-to-the-mark services and gaining maximum customer satisfaction for long-term company benefits.
  • Built and strengthened strategic relations with other business firms and communities to ensure regular and continuous business growth.
    Led detailed market analysis to design viable sales strategies for better positioning of the Comcast brand and exceeding set goals.
  • Core Competencies: Strategic Planning & Execution, Sales, B2B Communication, Customer Satisfaction, Relationship Building, Business Growth, Market Analysis, and Data Analysis.

Relationship Manager

Bank of America Merrill Lynch
Atlanta, GA
04.2013 - 09.2019
  • While offering services here, I performed several day-to-day tasks to identify client business needs and devised relevant plans to cater to their needs. Fostering my excellent field expertise, I carried out all new account transactions with guaranteed accuracy and enlightened customers on selecting different accounts and financial services, which were completely in line with their requirements. Moreover, I remained updated about the latest legal developments related to my tasks to confirm the authenticity of individuals and open new accounts.
    Maintained and closed all account types while adhering to bank, state, and federal rules and regulations to avoid any legal disobedience and ultimate damages.
  • Boosted upselling and cross-selling opportunities, and promoted quality sales by actively executing and facilitating numerous branch operations and financial services.
  • Core Competencies: Account Management, Legal Compliance, Branch Operations, Needs Assessment, Customer Service Excellence, Project Management, Relationship Building, and Data Entry.

Automotive Sales Consultant

DCH Paramus Honda
Paramus, NJ
12.2009 - 04.2013
  • As a Sales Consultant and Finance Manager, I interacted with high-potential and valuable clients, finalized contractual terms and conditions, and concluded payments while keeping in view profit limits. It also stands to my credentials that I designed beneficial sales contracts and order forms to elaborate product features and support sales enhancement. In addition, I convinced clients on prices, credit, and contract terms, warranties, to reach mutually agreed deals, and increase organizational reputation.
  • Uplifted customer experience by recommending reliable and befitting vehicles based on customers' needs and interests, to boost client satisfaction.
    Assessed delivery time as per the distance and oversaw financial and human resources operations to prevent chances of undesired delays and subsequent client dissatisfaction at bay.
  • Core Competencies: Client Service & Satisfaction, Regulatory Compliance, Profit Optimization, Brand Awareness, Human Resource Operations, and Technology Improvements.

Skills

  • Account Servicing
  • Lead Generation
  • Advertising
  • Account Management
  • Sales Analysis
  • Report Writing
  • Business Development
  • Customer Service
  • Sales Development
  • Cold Calling
  • Revenue Generation
  • Goal-Oriented
  • Sales Reporting
  • Acquiring new customers
  • Compliance requirements
  • Multi-Task Management

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

  • Sales, Financial & Sales Support Services | CBE Sales Leadership Council

References

References available upon request.

Timeline

Account Manager

Accenture
06.2022 - Current

Business Account Executive

Comcast
09.2019 - 06.2022

Relationship Manager

Bank of America Merrill Lynch
04.2013 - 09.2019

Automotive Sales Consultant

DCH Paramus Honda
12.2009 - 04.2013
  • Sales, Financial & Sales Support Services | CBE Sales Leadership Council

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Hamlet Liriano