Hammad Khan

• Created accounts for incoming customers and business owners and accurately input relevant data into the computer system
• Successfully sold multiple memberships, warranties, and promotions every day
• Increased enrollments of memberships by 25% in 2023 by using innovative sales and promotional techniques
• Provided training to multiple new recruits and associates striving for promotions
• Communicated with customers about any needs or questions they had in person and through phone calls on a daily basis
• Managed to multitask under pressure in the presence of multiple customers in a professional manner and resolved issues
• Experience in till and ensuring that cash is balanced and reconciled to the system
• Replenished and merchandised sales floor to ensure products were available for customers.

• Wrote detailed, comprehensive assessment reports specifying inspections
• Educated customers on additional services to enhance customer satisfaction
• Increased business growth by enhanced customer sales through strategic upselling techniques
• Effectively led and trained new employees on monthly basis
• Adequately performed the required services such as oil and filter changes on cars, tire rotations, and other car maintenances.

Provided excellent professional customer service as a cashier

• Skilled in working in a team and adequately communicating with upper management
• Promoted to an upper-level position after a month of showcasing commitment to professional growth and adding value to the team
• Trained new employees to perform the required tasks effectively
• Ensured that supplies were always in stock
• Took initiative to organize and simultaneously perform my required tasks.