Summary
Overview
Work History
Education
Skills
Timeline
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Hammad Waheed

Lawrenceville,GA

Summary

Dynamic Banking Specialist with TTEC, adept at enhancing customer satisfaction through personalized solutions and exceptional service. Honed skills in customer relationship management and compliance with banking regulations, driving increased referrals and repeat business. Proven problem-solver, committed to maintaining professionalism and empathy in all client interactions.

Overview

2
2
years of professional experience

Work History

Banking Specialist

TTEC
10.2024 - Current
  • Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
  • Maintained excellent client relations, resulting in increased referrals and repeat business.
  • Increased customer satisfaction by providing personalized banking solutions and exceptional service.
  • Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.

Delivery Driver

Marcos's Pizza
01.2023 - 10.2024
  • Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
  • Maintained excellent client relations, resulting in increased referrals and repeat business.
  • Increased customer satisfaction by providing personalized banking solutions and exceptional service.
  • Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.

Education

High School Diploma -

Berkmar High School
Lilburn, GA
05.2023

Skills

  • Customer relationship management
  • Honest and dependable
  • Team cooperation
  • Customer service
  • Workload management
  • Compliance, banking laws, and regulations
  • Teamwork
  • Problem-solving
  • Time management

Timeline

Banking Specialist

TTEC
10.2024 - Current

Delivery Driver

Marcos's Pizza
01.2023 - 10.2024

High School Diploma -

Berkmar High School

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Hammad Waheed