Hamniky Marte
Ocala,FL
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Cashier
Home Depot
Ocala, FL
10.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Healthcare Specialist
Balanced Well Being
Ocala, FL
01.2023 - 11.2023
- Organized medical records in accordance with established standards of care.
- Documented patient histories, physical findings, and test results accurately and legibly in the electronic medical record system.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Scheduled and confirmed appointments.
Crew Member
Mcdonalds
11.2018 - 08.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Checked expiration dates on all products before serving them to customers.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Internee
Ferny Fertility Clinic
New York, NY
01.2021 - 04.2021
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Performed patient intake duties, including taking vital signs and medical histories.
- Prepared examination rooms with necessary instruments and supplies.
- Ordered laboratory tests and scheduled appointments for patients.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- Prepared clinic's patient records accurately using various softwares and implemented updates whenever data changed.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Education
Some College (No Degree) - Emergency Medical Technician
College of Central Florida
Ocala, FL05-2024
AOS Degree in Medical Assisting -
Swedish Institute College of Health Sciences
04.2021
Some College (No Degree) - Liberal Arts and General Studies
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Customer Service
- Customer Assistance
- Staff Training
- Customer Relations
- Written and Verbal Communication
- Product Knowledge
- Time Management Skills
- Guest Inquiries
- Sales Expertise
Timeline
Healthcare Specialist
Balanced Well Being
01.2023 - 11.2023
Cashier
Home Depot
10.2022 - Current
Internee
Ferny Fertility Clinic
01.2021 - 04.2021
Crew Member
Mcdonalds
11.2018 - 08.2022
Some College (No Degree) - Emergency Medical Technician
College of Central Florida
AOS Degree in Medical Assisting -
Swedish Institute College of Health Sciences
Some College (No Degree) - Liberal Arts and General Studies
Borough of Manhattan Community College of The City University of New York
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