Hampton Richeson
Kansas City,MO
Summary
Dynamic and reliable young professional with a proven track record in sports officiating and customer service management. Excelled at Lilo's Shaved Ice by streamlining service processes and enhancing customer satisfaction. Demonstrates strong communication skills and time management, fostering team cohesion and promoting fair play in all the jobs I have had. Skilled in conflict resolution and maintaining professionalism under pressure. Respectful and dependability are important to me. I am honest and maintain a high level of integrity at all times.
Overview
3
3
years of professional experience
Work History
Referee for NFL Flag Football (Seasonal)
Frank (816-332-3635)
09.2022 - Current
- Communicated with fans, coaches, players, and other umpires.
- Promoted good sportsmanship among players.
- Improved game flow by effectively communicating decisions to both teams and coaching staff.
- Navigated difficult situations using effective communication and explanation of game rules.
- Supported fair competition by remaining impartial in decision-making processes.
- Assisted in the development of newer referees by serving as a mentor, providing guidance on best practices for officiating.
- Kept track of time and scores during games
- Educated athletes, coaches and fellow officials about game rules and regulations.
Lilo's Shaved Ice - Manager (Seasonal)
Tara Painter (816-786-1316)
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Employee Service Representative
MOD Pizza
01.2024 - 07.2024
- Streamlined service processes for faster response times, increasing overall efficiency in handling customer inquiries.
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Served as a knowledgeable resource for both customers and colleagues, offering expert advice on company products and services when needed.
- Promoted harmonious working climate to boost morale and productivity.
- Daily tasks from making pizza's, customer service, cleaning and organizing the restaurant.
Education
High School Diploma -
Staley High School
Kansas City, MO05-2026
Skills
- Strong Communication Skills
- Time Management - on time
- Work within a team atmosphere
- Patience and Tolerance
- Reliable
- Hard Worker
- Easy to work with and Teachable
- Great with customers
Timeline
Employee Service Representative
MOD Pizza
01.2024 - 07.2024
Referee for NFL Flag Football (Seasonal)
Frank (816-332-3635)
09.2022 - Current
Lilo's Shaved Ice - Manager (Seasonal)
Tara Painter (816-786-1316)
05.2021 - Current
High School Diploma -
Staley High School
Similar Profiles
Ryan JacksonRyan Jackson
Secret Sandwich Society at FrankSecret Sandwich Society at Frank
Matthew Means-RodriguezMatthew Means-Rodriguez
Lear Corporation at FrankLear Corporation at Frank
Tiffany RousterTiffany Rouster
Driver at FrankDriver at Frank