Ahmed Al Shuwaili

• Ensure the safety of hotel guests, employees, and visitors by monitoring hotel premises for any potential threats or incidents.

• Respond to emergency situations, including fire alarms, medical emergencies, and security threats, providing clear direction and support as necessary.

• Complete incident reports, logs, and other necessary documentation regarding security-related events and activities.

• Oversee the creation and implementation of strategies to ensure high levels of customer and client satisfaction.

• Lead and manage the relations team, providing guidance, mentorship, and support to achieve department goals.

• Act as the main point of contact during crisis situations, working with the executive team to manage communications and mitigate reputational risks.

• Oversee the creation and implementation of strategies to ensure high levels of customer and client satisfaction.

• Investigated incidents and wrote reports.
• Submitted documentation for weekly payroll, managed schedules, and enforced policies.
• Conducted drills to keep security staff on alert and proficient with established plans.
• Kept team compliant with security protocols and appearance standards.

• Responded quickly to incidents and assessed active situations for security concerns.
• Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
• Completed full building and grounds patrols to spot and investigate concerns.

• Consulted with customers to assess needs and propose optimal solutions.
• Kept site work safe and in line with budget, schedule, and applicable building codes.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Hired and oversaw subcontractors to meet project needs.
• Trained new team members to apply best coding best practices and proper use of development tools.
• Created and managed project plans, timelines and budgets.