Hamza Abdul
Miami,FL
Summary
Dynamic leader with a proven track record at Shahs of Kabob, enhancing customer satisfaction through strategic operations management and staff training. Expert in inventory management and data-driven decision-making, I foster team collaboration and drive organizational improvement, achieving significant cost reductions and boosting overall efficiency.
Experienced with strategic planning, effective team leadership, and operational management. Utilizes strong problem-solving skills to enhance productivity and drive growth. Track record of fostering collaborative environments and achieving consistent results.
Results-driven management professional prepared to bring strategic vision and leadership to new role. Extensive experience in driving operational success and fostering collaborative team culture. Known for adaptability and reliability in meeting evolving business needs. Skilled in strategic planning, staff development, and process optimization.
Knowledgeable Desired Position with proven track record of leading teams to achieve operational excellence. Successfully managed diverse aspects of business strategy and staff development, resulting in enhanced productivity and organizational efficiency. Demonstrated ability to implement innovative solutions and foster collaborative environments.
Overview
4
4
years of professional experience
Work History
Head Manager Gm
Shahs of Kabob
Hallandale, FL
06.2025 - Current
- Formulated and implemented operational strategies aimed at improving service delivery and enhancing customer satisfaction.
- Oversaw training sessions focused on skill enhancement and efficiency improvements within the team.
- Streamlined inventory management processes to reduce waste and optimize costs.
- Implemented quality control measures to maintain food safety standards.
- Analyzed sales data to identify trends and inform menu development decisions.
- Coordinated marketing initiatives to drive customer engagement and increase revenue.
- Developed staff scheduling systems to ensure adequate coverage during peak hours.
- Fostered a positive work environment through effective communication and team-building activities.
- Coached and supervised team members to outline clear job expectations and conduct reviews.
- Oversaw day-to-day operations across multiple departments, ensuring smooth workflow management and adherence to established policies.
- Boosted overall customer satisfaction through continuous improvement of service standards and staff training.
- Assisted with process improvement by identifying operational issues, suggesting potential solutions and supporting implementation.
- Spearheaded process improvements that led to increased productivity while maintaining high-quality output.
- Collaborated with HR department to recruit top talent who contributed significantly towards achieving organizational goals.
- Increased team efficiency by streamlining processes and implementing organizational systems.
- Improved inventory control methods resulting in reduced stock discrepancies.
- Established strong relationships with key stakeholders, ensuring a collaborative approach to achieving business objectives.
- Conducted regular performance reviews for direct reports, providing valuable feedback that encouraged personal development.
- Implemented cost-saving measures, resulting in significant reduction of operational expenses.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- Developed and executed staffing and budgetary strategies to support organizational objectives.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Evaluated hiring, firing, and promotions requests.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
CEO/Owner Executive Protection/private Security
HanzWorld Protection Security
Miami, FL
11.2021 - Current
- Formulated and implemented strategic initiatives to propel company growth and enhance market opportunities.
- Formulated and executed operational policies to drive organizational efficiency.
- Fostered an innovative culture that enhanced team collaboration and encouraged idea generation.
- Analyzed industry trends to identify new business opportunities and strengthen competitive positioning.
- Oversaw budgeting processes, ensuring financial sustainability and resource allocation.
- Mentored senior leadership team, cultivating skills for effective decision-making and leadership.
- Established performance metrics to evaluate organizational effectiveness and employee contributions.
- Strengthened stakeholder relationships through effective communication and engagement strategies.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Fostered strong relationships with industry partners to expand business opportunities.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Developed a high-performance executive team for improved productivity and efficiency.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Optimized supply chain operations for reduced costs and increased efficiency.
- Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
- Developed high-performing executive team by recruiting top talent and implementing comprehensive training programs.
Security Manager
Senor Frogs Fll
Fort Lauderdale, FL
07.2024 - 2026
- Developed and implemented security protocols to ensure safety of guests and staff.
- Conducted regular risk assessments to identify vulnerabilities in operational procedures.
- Trained and supervised security personnel to enhance team performance and responsiveness.
- Collaborated with local law enforcement to maintain community relations and address safety concerns.
- Monitored surveillance systems to detect suspicious activities and prevent incidents.
- Established emergency response plans, ensuring preparedness for various scenarios.
- Analyzed incident reports to identify trends and improve security measures accordingly.
- Coordinated with management on safety audits, enhancing compliance with regulatory standards.
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Kept team compliant with security protocols and appearance standards.
- Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Investigated incidents and wrote reports.
- Coordinated protective service operations with other emergency response agencies.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
- Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
- Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
- Led development of emergency response plans, ensuring preparedness for various scenarios.
- Streamlined security operations, introducing efficient processes that saved time and reduced errors.
- Facilitated collaboration between different departments to integrate security considerations into broader organizational operations.
- Implemented cybersecurity measures to protect sensitive information, mitigating threat of cyber-attacks.
- Negotiated contracts with security vendors, securing high-quality services and equipment within budget constraints.
- Developed and enforced strict security policies, significantly reducing risk of data breaches and theft.
Education
High School Diploma -
Stanley High School
Virtual School Online06.2012
Skills
Staff training and development
Employee onboarding
Operations management
Inventory management
Organizational development
Sales statistic analysis
Store performance evaluations
Data-driven decision making
Strategic planning
Organizational improvement
Operations planning
Partnership development
Reporting oversight
Market analysis
Corporate communications
Logistics support services
Cross-functional team leadership
Influencing and negotiating
Positive attitude
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Computer skills
Organizational skills
Team collaboration
Team leadership
Active listening
Adaptability and flexibility
Decision-making
Problem resolution
Relationship building
Customer relations
Team building
Professional and courteous
Task prioritization
Work Planning and Prioritization
Scheduling and coordinating
Self motivation
Managing operations and efficiency
Customer relationship management
Analytical thinking
Conflict resolution
Hiring and training
Employee training
Recruitment and hiring
Training and development
Goal setting
Team development
Professionalism
Good judgment
Staff management
Interpersonal communication
Task delegation
Quality control
Complex Problem-solving
Employee coaching and mentoring
Schedule management
Sales strategy
Staff training
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Head Manager Gm
Shahs of Kabob
06.2025 - Current
Security Manager
Senor Frogs Fll
07.2024 - 2026
CEO/Owner Executive Protection/private Security
HanzWorld Protection Security
11.2021 - Current
High School Diploma -
Stanley High School