Hamza Adan
Northampton
Summary
Dynamic and customer-focused Shop Assistant at Al Amin Internet Cafe, skilled in cash handling and inventory management. Enhanced customer satisfaction through effective product knowledge and prompt complaint resolution. Successfully organized merchandise displays, contributing to increased sales and a welcoming shopping environment. Committed to maintaining safety and cleanliness standards.
Overview
1
1
year of professional experience
Work History
Shop Assistant
Al Amin Internet Cafe
09.2023 - 08.2024
- Assisted customers with product selection and inquiries, providing excellent service.
- Organized merchandise displays to enhance customer experience and visibility.
- Operated point-of-sale systems for efficient transactions and inventory tracking.
- Maintained cleanliness and organization of shop environment for safety and appeal.
- Collaborated with team members to implement promotional strategies effectively.
- Learned product knowledge to support customer education and informed purchasing decisions.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Participated in stock management activities, including restocking shelves and conducting inventory checks.
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Education
CompTIA A+
GlobalNet ICT
LondonGCSEs - Mathematics, English Language
Northampton International Academy
NorthamptonHigh School Diploma - Healthcare Professions
Milton Keynes College
Milton KeynesSkills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Inventory control
- Store maintenance
Timeline
Shop Assistant
Al Amin Internet Cafe
09.2023 - 08.2024
CompTIA A+
GlobalNet ICT
GCSEs - Mathematics, English Language
Northampton International Academy
High School Diploma - Healthcare Professions
Milton Keynes College