Tuner Cars
Hamza Elsheikh
Warehouse Staff
Delaware,OH
Summary
My name is Hamza Elsheikh, and I’m a Junior at OHS in Lewis Center. I currently work summers at USTRG as a warehouse employee. I’m a do-it-all kind of guy! I’m able to work with any task or position thrown my way and I do it with enthusiasm. I never shy away from taking up new responsibilities and I always give the task at hand my all! I work great with others and I’m generally social, but I stay on task. I like to think that I add to the workplace environment. Others have described me as motivating, caring, and supportive. I hold these characteristics close to heart as they are some of my best properties! I love to learn new things, and I can typically master a subject quickly. I have no issues standing up all day, completing repetitive tasks, helping others, listening to instructions, or being a leader. Im always there for the team, and have no issues “doing things outside of the job description.” I keep my stations organized, and I don’t cut corners. You can count on me to be on time and prepared, whenever need be.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Listing Agent
USTRG - Sunset Micro
Hilliard, OH
08.2021 - Current
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Created clear, precise and properly detailed product and service information on company website.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Utilized software to automate customer communication and order fulfillment.
- Utilized analytic tools to optimize product listings and improve customer experience.
- Analyzed customer trends and provided insights to improve customer experience.
- Collaborated with customer service team to achieve seamless customer experience.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Established and maintained e-commerce website to promote and sell products.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Tested website features and functionality for optimal performance.
Warehouse Employee
USTRG - Sunset Micro
Hilliard, OH
05.2020 - Current
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as Number pounds.
- Checked packages and merchandise for damage and notified vendors.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Completed cycle counts and monthly inventory.
Computer Technician
USTRG - Sunset Micro
Hilliard, OH
05.2020 - 08.2021
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Implemented internal quality standards to secure electronic records integrity.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Updated and replaced outdated drivers and software for computers and office machines.
- Assisted customers with technical support inquiries.
- Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
- Demonstrated increased knowledge of company products and equipment.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Documented changes and actions in computer-based tracking system.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Trained customer employees and managers on machine use and maintenance.
Quality Control Technician
USTRG - Sunset Micro
Hilliard, OH
05.2020 - 08.2021
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Proposed corrective actions to address recurring quality issues.
- Monitored production output to verify quality standards ahead of dispatch.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Developed and implemented quality control processes to meet product standards.
- Established quality-control testing models, procedures and specifications to uplift standards.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
- Performed routine maintenance and calibration on testing equipment.
- Reviewed production processes and identified potential quality issues.
- Developed and implemented procedures to meet product quality standards.
- Performed tests and inspections to conform to established standards.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
- Created testing protocols to be used across product lines.
Education
Olentangy High School
Lewis Center, OH 08.2020 - Current
Skills
Teamwork and Collaboration
Data Entry
MS Office
Organization and Time Management
Maintenance and Repair
Analytical and Critical Thinking
Flexible and Adaptable
Critical Thinking
Cultural Awareness
Teambuilding
Good Telephone Etiquette
Active Listening
Problem-Solving
Interests
Motorcycles
DIY Repair
Mountain Biking
Transportation
Engineering and Design
Timeline
Listing Agent
USTRG - Sunset Micro
08.2021 - Current
Olentangy High School
08.2020 - Current
Warehouse Employee
USTRG - Sunset Micro
05.2020 - Current
Computer Technician
USTRG - Sunset Micro
05.2020 - 08.2021
Quality Control Technician
USTRG - Sunset Micro
05.2020 - 08.2021