Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Hamza Elsheikh

Hamza Elsheikh

Warehouse Staff
Delaware,OH

Summary

My name is Hamza Elsheikh, and I’m a Junior at OHS in Lewis Center. I currently work summers at USTRG as a warehouse employee. I’m a do-it-all kind of guy! I’m able to work with any task or position thrown my way and I do it with enthusiasm. I never shy away from taking up new responsibilities and I always give the task at hand my all! I work great with others and I’m generally social, but I stay on task. I like to think that I add to the workplace environment. Others have described me as motivating, caring, and supportive. I hold these characteristics close to heart as they are some of my best properties! I love to learn new things, and I can typically master a subject quickly. I have no issues standing up all day, completing repetitive tasks, helping others, listening to instructions, or being a leader. Im always there for the team, and have no issues “doing things outside of the job description.” I keep my stations organized, and I don’t cut corners. You can count on me to be on time and prepared, whenever need be.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Listing Agent

USTRG - Sunset Micro
Hilliard, OH
08.2021 - Current
  • Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
  • Created clear, precise and properly detailed product and service information on company website.
  • Monitored and evaluated sales performance to make informed decisions and improve results.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Optimized product listings for search engines to increase visibility and drive traffic to listings.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Utilized software to automate customer communication and order fulfillment.
  • Utilized analytic tools to optimize product listings and improve customer experience.
  • Analyzed customer trends and provided insights to improve customer experience.
  • Collaborated with customer service team to achieve seamless customer experience.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Established and maintained e-commerce website to promote and sell products.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.
  • Tested website features and functionality for optimal performance.

Warehouse Employee

USTRG - Sunset Micro
Hilliard, OH
05.2020 - Current
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed general housekeeping and cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as Number pounds.
  • Checked packages and merchandise for damage and notified vendors.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Completed cycle counts and monthly inventory.

Computer Technician

USTRG - Sunset Micro
Hilliard, OH
05.2020 - 08.2021
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Linked computers to network and peripheral equipment.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Served as backup for staff members, responding to system failure and maintenance emergencies.
  • Implemented internal quality standards to secure electronic records integrity.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Updated and replaced outdated drivers and software for computers and office machines.
  • Assisted customers with technical support inquiries.
  • Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
  • Demonstrated increased knowledge of company products and equipment.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Documented changes and actions in computer-based tracking system.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Trained customer employees and managers on machine use and maintenance.

Quality Control Technician

USTRG - Sunset Micro
Hilliard, OH
05.2020 - 08.2021
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Proposed corrective actions to address recurring quality issues.
  • Monitored production output to verify quality standards ahead of dispatch.
  • Tested and evaluated product precision against specifications to reduce discrepancies.
  • Developed and implemented quality control processes to meet product standards.
  • Established quality-control testing models, procedures and specifications to uplift standards.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Reported problems and concerns to management.
  • Performed routine maintenance and calibration on testing equipment.
  • Reviewed production processes and identified potential quality issues.
  • Developed and implemented procedures to meet product quality standards.
  • Performed tests and inspections to conform to established standards.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Created testing protocols to be used across product lines.

Education

Olentangy High School
Lewis Center, OH
08.2020 - Current

Skills

    Teamwork and Collaboration

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Interests

Tuner Cars

Motorcycles

DIY Repair

Mountain Biking

Transportation

Engineering and Design

Timeline

Listing Agent

USTRG - Sunset Micro
08.2021 - Current

Olentangy High School
08.2020 - Current

Warehouse Employee

USTRG - Sunset Micro
05.2020 - Current

Computer Technician

USTRG - Sunset Micro
05.2020 - 08.2021

Quality Control Technician

USTRG - Sunset Micro
05.2020 - 08.2021

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Hamza ElsheikhWarehouse Staff