Hamza Idrissi
North Bergen,NJ
Summary
Thorough and meticulous Financial Risk Specialist accomplished in helping organizations manage investment, industry-specific and general economic risks. Detail-oriented in reviewing data and identifying impactful trends. Brings great presentation and interpersonal communication skills. Successful at reviewing suspicious activities and uncovering fraud. Experienced in meticulously and methodically assessing merchant portfolio batches each day. Excellent reporting and documentation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Risk and Payments Specialist
BETMGM, CITY
08.2021 - Current
- We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group
- You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker
- We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms
- Risk Associate will Investigate and resolve issues for customers when their accounts require THE ASSISTANCE of the Risk & Fraud team
- Actions include performing fraud and risk investigations into deposits, withdrawals, game play, and taking appropriate actions with these player’s accounts.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
- Assisted with minimizing risk exposure by reviewing claim validity and viability against coverage standards.
- Arranged risk management team meeting by preparing materials, updating calendars and setting up conference spaces.
- Trained staff in risk management policies and monitored compliance to control company liability.
- Kept operations in line with government regulations by carefully checking documentation.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Bank Teller
Santander Bank Us
09.2020 - 08.2021
- JERSEY CITY) Tellers are responsible for handling customer transactions and helping with account-related inquiries at the branch
- This most typically includes processing account deposits and withdrawals for a variety of account holders
- Some tellers are also responsible for other banking services, including creating accounts, managing safety deposit boxes, and helping customers order replacement checks.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
Legal assistant/ Law
Law Office Of Douglas F
06.2020 - 06.2021
- Office of douglas J fleisher (north bergen) Legal assistants support lawyers with various tasks, including conducting legal research, drafting and reviewing documents, communicating with clients, preparing hearings, trials, and meetings, and organizing and maintaining files
- Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
- Communicate with clients and witnesses to schedule meetings, interviews, and depositions
- Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice.
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Bank Teller II
Td Bank
10.2018 - 06.2020
- Teller II processes Customer transactions face-to-face for a variety of routine to more complex financial transactions including but not limited to check cashing, withdrawals, and deposits
- This job is responsible to balance cash drawers and assists Customers with basic product information
- Teller II has the responsibility to assist in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions while providing legendary Customer Service in addition to recognizing referral opportunities.
Connected Homes/ Mobile/ Best Buy
Best Buy
10.2016 - 08.2018
- JERSEY CITY) The Best Buy Sales Consultant in Mobile Wireless engages customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service
- We sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
BACHELOR'S DEGREE - CRIMINAL JUSTICE
New Jersey City University
Jersey City, NJHigh School Diploma -
North Bergen High School
North Bergen, NJ06.2015
Skills
Management skills
Cheerful and energetic
Quick learner
Cash handling and mathematics
Knowledge of financial & legal principles and practices
Effective time management
Effective communication skills
Fraud detection and prevention
Microsoft Dynamics
Fund Accounting Software
Microsoft SharePoint
Risk Assessment
Credit Risk Analysis
Risk Management Policies
Investigative Research
Customer Relationship Management
Risk Identification
Office Operations
LexisNexis Accurint
Certification
- CRMA - Certified Risk Management Assurance
- Risk and Fraud Training
- Sports Betting Knowledge and Regulations
- Office/Excel expert
Affiliations
VOLUNTEER AT BERGEN COUNTY ANIMAL RESCUE
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Risk and Payments Specialist
BETMGM, CITY
08.2021 - Current
Bank Teller
Santander Bank Us
09.2020 - 08.2021
Legal assistant/ Law
Law Office Of Douglas F
06.2020 - 06.2021
Bank Teller II
Td Bank
10.2018 - 06.2020
Connected Homes/ Mobile/ Best Buy
Best Buy
10.2016 - 08.2018
BACHELOR'S DEGREE - CRIMINAL JUSTICE
New Jersey City University
High School Diploma -
North Bergen High School
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