Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hamza Ramzi

Boston,MA

Summary

Skilled in welcoming clients and visitors, managing facility budgets, and responding promptly to emergencies. Proficient in performing various clerical tasks and ensuring smooth office operations. Adept at greeting visitors, coordinating office layouts, managing appointments and meetings, and controlling supplies. Experienced in performing general administrative duties and ensuring the efficient functioning of office operations. Possesses a diverse skill set in office coordination, virtual session facilitation, administrative support, and customer service. Proven ability to adapt to various roles and responsibilities within facility management.

Overview

5
5
years of professional experience

Work History

Office Coordinator

Vertex
Boston, MA
03.2023 - 09.2024
  • Welcome clients and visitors to the office and assist them as needed
  • Managing facility budgets, including forecasting expenses and optimizing spending for maintenance and upgrades
  • Handling changes to meeting schedules and adjusting calendars accordingly
  • Collaborating with team members to find suitable meeting times that accommodate everyone's schedules
  • Perform various clerical tasks as needed (file papers, organize supplies, etc.)
  • Responding to facility-related emergencies promptly and efficiently, such as power outages, water leaks, or security breaches
  • Set appointments, meetings, and conference calls, reserve conference spaces for meetings
  • Frequently check office supply stock; reorder supplies when needed
  • Manage, sort, and dispense incoming mail and faxes, Prepare outgoing mail, faxes, and packages
  • Perform general bookkeeping duties

Office Assistant

Harvard University
Cambridge, MA
08.2021 - 01.2023
  • Serving as a host for virtual sessions involves managing the technical aspects of online meetings or events
  • This includes starting and ending sessions, controlling participant permissions (like muting and unmuting), and troubleshooting any technical issues that arise during the session
  • Sharing documents and videos entails uploading relevant files and media to the virtual platform for participants to access during the session
  • This could include presentation slides, handouts, instructional videos, or other supplementary materials
  • Managing executives' calendars and scheduling appointments, meetings, and events according to their availability and priorities
  • Coordinating meeting logistics, including reserving conference rooms, sending out meeting invitations, and ensuring all necessary attendees are informed and available
  • Administering polls
  • Coordinating Breakout Rooms
  • Monitoring attendance
  • Facilitating communication with faculty, participants, and the technology team to ensure a smooth delivery

Office Assistant

PWC
Seaport, MA
03.2020 - 07.2021
  • Greet and assist visitors to the office
  • Planning and coordinating office layouts and workspace utilization for maximum efficiency
  • Liaising with external contractors and service providers as needed for facility maintenance and repairs
  • Manage the Administration and Operations team
  • Schedule appointments, and coordinate staff and other meetings
  • Control stationary, first aid and office beverage supplies
  • Create and maintain filing system, both electronic and physical
  • Reply to emails, telephone, and or face to face inquiries
  • Manage upkeep and maintenance of office–including coordinating cleaners and servicing
  • Perform general administrative duties

Concierge

NFC Amenity Management
Cambridge, MA
09.2019 - 03.2020
  • Greeted guests upon arrival and departure on a daily basis
  • Received and processed incoming/outgoing mail and packages
  • Answered phone calls and emails regarding resident inquiries
  • Received and fulfilled special guest arrangements
  • Managed all activities relating to concierge and ensure that all transactions were performed in the best interest of the company

Education

Sales and Customer Service Track -

Year Up
Boston, MA
02.2019

Associate degree - Business Management

Bunker Hill Community College
Charlestown, MA

Skills

  • Microsoft Office
  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Administrative support
  • Office management
  • Epic
  • Technical support

Timeline

Office Coordinator

Vertex
03.2023 - 09.2024

Office Assistant

Harvard University
08.2021 - 01.2023

Office Assistant

PWC
03.2020 - 07.2021

Concierge

NFC Amenity Management
09.2019 - 03.2020

Sales and Customer Service Track -

Year Up

Associate degree - Business Management

Bunker Hill Community College
Hamza Ramzi