Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hamzah Altamimi

Dearborn,MI

Summary

Proven leader and problem-solver at Allegria Village, adept in boosting customer satisfaction and streamlining operations. Excelled in complaint handling and advanced Excel skills, enhancing team performance and operational efficiency. Expert in cultivating a culture of excellence, significantly improving service quality. Detail-oriented Dining Room Manager with 2+ years of experience. Successful at innovative front of house design and efficient systems of communication. Adept at multitasking and staying productive and professional in high-demand situations.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dining Room Manager

Allegria Village
08.2022 - Current
  • Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
  • Managed inventory and supply ordering, maintaining optimal stock levels to support daily operations.
  • Motivated staff to perform at peak efficiency and quality.

Education

High School Diploma -

Fordson Highschool
Dearborn, MI

Skills

  • Complaint Handling
  • Customer Service
  • Leadership trained
  • Employee Scheduling
  • Problem-Solving
  • Time Management
  • Microsoft Word: Text Formatting, Page Setup, Adding Tables and bookmarks, Developing and utilizing templates,Creating forms using advanced tools, Configuring the page layout
  • Microsoft Excel: Advanced skills formatting cells, creating tables, sorting data, and organizing data in Excel

Certification

Microsoft Office Specialist: Word and Excel

Employee of the Month: August 2023

Timeline

Dining Room Manager

Allegria Village
08.2022 - Current

High School Diploma -

Fordson Highschool

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Hamzah Altamimi