Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HAMZAR KAMARA

Portland,OR

Summary

Energetic and dedicated team player with over three years of hands-on experience in fast-paced customer service environments. Known for delivering exceptional service with a positive attitude, strong interpersonal skills, and a natural ability to connect with diverse individuals. Maintains composure under pressure and fosters a welcoming, team-oriented atmosphere. Quick to learn new skills and embrace challenges, with a strong drive for personal and professional growth. Adept at multitasking, resolving problems efficiently, and contributing to a culture of excellence.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
Portland, OR
10.2021 - Current
  • - Provided prompt and friendly customer service in a high-volume setting
  • - Maintained cleanliness and organization in work areas
  • - Handled cash and digital transactions with accuracy
  • - Collaborated with team members to meet service goals and ensure customer satisfaction
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained an organized work area to ensure efficient operations.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Restocked kitchen supplies including food products and utensils.
  • Resolved customer complaints in a professional manner.
  • Informed customers about daily specials in an engaging manner.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Adhered to health department regulations regarding food handling procedures.
  • Drove team success by quickly completing assigned tasks.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Education

Associate of Science - Nursing Administration

Portland Community College (PCC)
Portland, OR
07.2025

High School Diploma -

Ida B. Wells High School
Portland, OR
06.2023

Skills

  • - Customer service
  • Verbal and written communication
  • Team collaboration
  • Time management
  • - Problem solving
  • Cleaning and sanitation procedures
  • - Stress management
  • Customer service
  • Team collaboration
  • Problem solving
  • Quality assurance
  • Safe vehicle operation
  • Interactive communication skills
  • Customer engagement
  • Food preparation
  • Safety awareness
  • Machine operations
  • Assertiveness
  • Learning agility
  • Complex Problem-solving
  • Diversity awareness
  • Telephone etiquette
  • Equipment maintenance
  • Valid Driver's license
  • Cash handling
  • Basic math
  • Inventory counts

Languages

- English (Fluent)

Timeline

Crew Member

McDonald's
10.2021 - Current

Associate of Science - Nursing Administration

Portland Community College (PCC)

High School Diploma -

Ida B. Wells High School

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