Hamze Abbas
Dearborn Heights,MI
Summary
Dynamic and results-driven Supervisor with a proven track record at Paradies Lagardere, excelling in operations management and team building. Enhanced productivity through efficient workflows and employee training, while maintaining high customer satisfaction. Skilled in inventory control and conflict resolution, fostering a motivated and cohesive team environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supervisor
Paradies Lagardere
10.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Chef Supervisor
Al-Ameer Restaurant
08.2016 - 10.2024
- Implemented cross-training programs for employees, increasing versatility within the team and allowing for smoother shift rotations.
- Oversaw catering events from planning to execution, ensuring client satisfaction and repeat business opportunities.
- Resolved conflicts between team members amicably while taking steps to prevent future issues.
- Supported cost control initiatives through careful monitoring of ingredient usage and portion sizes, reducing overall expenses.
- Achieved high customer satisfaction by consistently creating and presenting high-quality dishes.
- Maintained a clean and sanitary kitchen environment, ensuring compliance with health codes and regulations.
- Enhanced kitchen efficiency by implementing effective inventory management systems and reducing food waste.
- Collaborated with front-of-house staff to provide seamless dining experiences for guests.
- Managed staff scheduling to ensure optimal coverage during peak service hours without compromising quality or efficiency.
- Streamlined food preparation processes for faster service times and better quality control.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Chef De Cuisine
Commodore Hotel
03.2011 - 01.2015
Education
No Degree - Hotel, Motel, And Restaurant Management
Saint Gearge
Beirut- Lebanon02-2000
Skills
- Customer service
- Decision-making
- Team building
- Training and mentoring
- Relationship building
- Operations management
- Employee motivation
- Inventory control
- Staff development
Certification
Servsafe Management
Michigan Food Allergens Training
Languages
Arabic
Native or Bilingual
Russian
Limited Working
English
Limited Working
Timeline
Supervisor
Paradies Lagardere
10.2024 - Current
Chef Supervisor
Al-Ameer Restaurant
08.2016 - 10.2024
Chef De Cuisine
Commodore Hotel
03.2011 - 01.2015
No Degree - Hotel, Motel, And Restaurant Management
Saint Gearge
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