Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Han Cho

Louisville,KY

Summary

Dynamic store owner with a proven track record at Prairie Cleaners, excelling in operations management and customer relations. Achieved significant financial growth through strategic planning and cost reduction. Skilled in sales management, fostering strong client relationships while mentoring staff to enhance service quality and operational efficiency.

Professional with strong background in retail management, poised to drive business success. Skilled in inventory control, customer engagement, and financial oversight, ensuring operational efficiency. Focused on team collaboration and adaptable to changing business needs, delivering consistent and measurable results. Known for strategic thinking, reliability, and passion for creating positive customer experience. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

26
26
years of professional experience

Work History

Store Owner

Prairie Cleaners
04.2009 - Current
  • Managed daily operations, ensuring efficient workflow and high service quality.
  • Developed and implemented marketing strategies to increase customer engagement and retention.
  • Oversaw inventory management, optimizing stock levels to reduce waste and enhance profitability.
  • Trained and mentored staff on best practices in customer service and operational procedures.
  • Established vendor relationships, negotiating terms to secure favorable pricing for supplies.

Owner

Telecell
07.2006 - 03.2008
  • Managed daily operations, ensuring quality control and adherence to service standards.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Account Executive

Nextran
04.2005 - 03.2006
  • Developed strategic account plans to enhance client relationships and drive revenue growth.
  • Collaborated with cross-functional teams to deliver tailored solutions that meet client needs.
  • Analyzed market trends and competitor activities to inform sales strategies and improve positioning.
  • Conducted regular client meetings to assess satisfaction and identify opportunities for upselling services.
  • Mentored junior team members in best practices for account management and sales techniques.
  • Led initiatives to streamline communication processes between clients and internal teams, enhancing efficiency.

Admin Specialist

US Army
01.2000 - 01.2004
  • Led cross-functional teams to develop strategic operational plans and enhance mission effectiveness.
  • Coordinated training programs, ensuring compliance with regulatory standards and enhancing team performance.
  • Analyzed data to identify process improvements, driving efficiency in resource allocation and task execution.
  • Mentored junior staff, fostering professional growth and enhancing overall team capabilities.
  • Followed all company policies and procedures to deliver quality work.
  • Streamlined communication channels between departments, improving collaboration on joint initiatives.

Education

Bachelor of Science - Public Administration

Austin Peay State University
Clarksville, TN
01.2004

Skills

  • Store operations

  • Sales management

  • Operations management

  • Cost reduction

  • Customer relations

Languages

Korean
Professional Working

Timeline

Store Owner

Prairie Cleaners
04.2009 - Current

Owner

Telecell
07.2006 - 03.2008

Account Executive

Nextran
04.2005 - 03.2006

Admin Specialist

US Army
01.2000 - 01.2004

Bachelor of Science - Public Administration

Austin Peay State University

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