Han Tran
Westminster,CA
Summary
Friendly and dependable worker with several years of experience in customer service environment. Experienced working in fast-paced settings, supporting team members, handling customer needs, and maintaining quality service. A quick learner who enjoys working with people, staying organized, and contributing to a positive team environment.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Visual Associate
West Elm
Costa Mesa
2025.09 - 2026.02
- Executed floor sets and displays to enhance product visibility and drive sales.
- Applied styling and design knowledge to create engaging customer experiences.
- Coached associates on visual merchandising, ensuring adherence to brand standards and improving customer engagement.
- Collaborated with sales team to uphold visual standards, resulting in a cohesive store presentation.
- Supported daily operations, staff supervision, and customer service.
Shift Supervisor
7 Leaves Cafe
Westminster, CA
2021.08 - 2025.06
- Managed multiple stations, ensuring coverage and maintaining product quality standards.
- Mentored and coached employees, enhancing performance and fostering teamwork.
- Delivered friendly customer service, effectively resolving customer concerns.
- Handled daily transactions and maintained accurate deposit records.
Sale Associate
Curl Surf - DT Disney
Anaheim
2022.12 - 2023.09
- Guided customers in product selection, highlighting features and availability to facilitate informed purchasing decisions.
- Delivered knowledgeable customer service that enhanced customer satisfaction in a fast-paced retail environment.
- Built product knowledge and adapted to customer needs to support sales.
- Fostered a positive, motivated, and professional work environment that contributed to team morale and customer experience.
Education
B.F.A. - Interior Design
California State University, Long Beach
Long Beach2028-06
A.A. - Liberal Arts
Orange Coast College
Costa Mesa2024-06
Skills
- Organizational and time management
- Leadership and teamwork
- Cash management
- Training and mentoring
- Inventory control
- Visual merchandising
- Interior design
- AutoCAD
- SketchUp
- Revit
- Space planning
- Adobe Creative Suite
Certification
EverFi Financial Literacy Certification (2022), STAR Certificate in Visual Arts (2022)
LANGUAGES
Vietnamese - Fluent (Bilingual Proficiency)
Timeline
Visual Associate
West Elm
2025.09 - 2026.02
Sale Associate
Curl Surf - DT Disney
2022.12 - 2023.09
Shift Supervisor
7 Leaves Cafe
2021.08 - 2025.06
B.F.A. - Interior Design
California State University, Long Beach
A.A. - Liberal Arts
Orange Coast College