Hana Azene
Atlanta,GA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Part-Time Manager
Randavo Restaurant
Atlanta, GA
09.2023 - Current
- Compiled data from timesheets and other records to determine hours worked and pay rate.
- Maintained accurate and up-to-date inventory records.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Retail Management Intern
CVS Health
Atlanta, GA
05.2023 - 08.2023
- Enhanced proficiency in customer service, inventory management, leadership, and teamwork through comprehensive training modules
- Studied the structure and culture of the company, culminating in a capstone project aimed at optimizing operational efficiency and addressing company shortcomings
- Conducted recruitment interviews and resume reviews
- Addressed HR-related concerns on the bases of company policies
Manager
Luxuryave
Atlanta, GA
01.2022 - 05.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn
Part-Time Event Crew
Student center
Marshall, MN
01.2021 - 12.2021
- Led collaborative efforts within teams to execute weekly event setups, acquiring valuable skills in organizational efficiency, creative problem-solving, and ensuring customer satisfaction by understanding and catering to their preferences
Part-Time Customer Service
Chartwells
Marshall, MN
11.2020 - 12.2021
- My responsibilities included warmly welcoming customers, ensuring clear communication about available services, and providing prompt and courteous attention
- This role honed my multitasking abilities, involving adept management of phone calls, addressing customer inquiries, handling appointments, and engaging in meaningful conversations
PCA
Golden Home care
Marshall, MN
10.2020 - 12.2021
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding
- Maintained accurate records of client care services provided on a daily basis
Sales Representative Intern
Alder Holding LLC
Richmond, VA
05.2021 - 08.2021
- As a Sales Representative at Alder Holdings, I excelled in door-to-door sales of security products
- I utilized strong communication skills to tailor pitches, gaining expertise in customer behavior and effective advertising
- Daily training sessions enhanced my abilities to engage customers, handle rejection, and rebound from challenges, contributing to a positive attitude, trust-building, and increased sales success
Education
Bachelor of Science - Managerial Sciences, Human resources Management
J. Mack Robinson College of Business, Georgia State University
Atlanta, GA12.2023
Bachelor of Science - Managerial Sciences
Southwest Minnesota State University
Marshall, MN12.2021
Skills
- Canva
- MS office
- Applicant Tracking System (ATS)
- Google AdWords
- Tableau
- Leadership skills
- Communication skills
- Teamwork
- Personnel Engagement
- Recruiting
Certification
- Honor Student Certification
- Cvent Supplier Network Certifications
- Excel Essential Training Certificate
- Learning Personal Branding Certifications
Projects
International Student Organization, Treasure,
Established an event to honor international student achievements from scratch, shaping it into a lasting tradition within the school culture. Managed $30,000 per semester as Treasurer, skillfully allocating funds and publishing monthly financial reports.
Event Coordinator
Contributed to dynamic on-campus events, showcasing problem-solving, creativity, and effective leadership within collaborative team environments.
Office of Admission, Global Ambassador
Managed incoming international students, guiding them through the nuances of both cultural and academic aspects of the school structure. Orientation Leader, Facilitated campus move-in by ensuring the presence and active participation of all individuals. Utilized body language cues to foster a sense of community and adapted to the specific needs of the group.
Volunteer Experience
Volunteer at ISO
Avera Hospital -Volunteered during COVID.
Timeline
Part-Time Manager
Randavo Restaurant
09.2023 - Current
Retail Management Intern
CVS Health
05.2023 - 08.2023
Manager
Luxuryave
01.2022 - 05.2023
Sales Representative Intern
Alder Holding LLC
05.2021 - 08.2021
Part-Time Event Crew
Student center
01.2021 - 12.2021
Part-Time Customer Service
Chartwells
11.2020 - 12.2021
PCA
Golden Home care
10.2020 - 12.2021
Bachelor of Science - Managerial Sciences, Human resources Management
J. Mack Robinson College of Business, Georgia State University
Bachelor of Science - Managerial Sciences
Southwest Minnesota State University
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