Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hana Desta

Information Technology
Pflugerville,TX

Summary

Dynamic Backup Specialist with proven expertise at ICU Medical in business reporting and compliance monitoring. Skilled in troubleshooting techniques and failure management, I excel in enhancing operational efficiency and ensuring system reliability. My strong documentation management abilities complement my proactive approach to maintenance and repair, driving successful outcomes in high-pressure environments.

Overview

18
18
years of professional experience

Work History

A Backup Specialist ( Line Leadr)

ICU Medical
11.2010 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Devised and implemented processes and procedures to streamline operations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Generated reports detailing findings and recommendations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.

Care Specialist

Austin State Supported Living Center
11.2008 - 11.2010
  • Monitored customer care goals and developed improvements.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prepared reports for workload and performed quality assurance.
  • Coordinated with various departments to resolve technical and operational issues.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Machine Operator

Dell Computers
05.2007 - 02.2008
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Education

Diploma - Informational Technology

Higher Twelve Middle Level Vocational School
Addis Ababa, Ethiopia
06-2006

High School Diploma -

Kokobe Sibia High School
Addis Ababa, Ethiopia
06-2004

Skills

  • Business reporting
  • Failure management
  • Maintenance and repair
  • Compliance monitoring
  • Troubleshooting techniques
  • Documentation management
  • Team collaboration
  • Analytical thinking
  • Team performance improvement

Timeline

A Backup Specialist ( Line Leadr)

ICU Medical
11.2010 - Current

Care Specialist

Austin State Supported Living Center
11.2008 - 11.2010

Machine Operator

Dell Computers
05.2007 - 02.2008

Diploma - Informational Technology

Higher Twelve Middle Level Vocational School

High School Diploma -

Kokobe Sibia High School

Similar Profiles

CREATE PROFILE
Hana DestaInformation Technology