Summary
Work History
Overview
Education
Skills
Additional Information
Certification
Accomplishments
Work Availability
Timeline
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Hana Gebrehiot

Summary

Versatile Leasing Manager with 19 years of experience. Handles office, tenant and staff leadership needs by utilizing strong multitasking, planning and problem-solving abilities. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Work History

FACILITY ADMINISTRATOR

First Service Residential
Temescal, CA
09.2018 - 05.2020
  • Provided coaching, mentoring, and conflict-resolution support to staff on company standards.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Trained, directed, supervised other inspectors.
  • Conferred with owners, violators, discussing regulations.
  • Manage executive calendars by scheduling and coordinating meetings and appointments weekly.
  • Maintained daily logs and supplement inspection records with photographs.
  • Performed meetings and conference room reservations.
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks.

SENIOR LEASING MANAGER

Shapell Properties Group Inc
Long Beach, CA
02.2013 - 09.2018
  • Directed collection of monthly rental fees and monitored past due accounts
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Kept updated records of property vacancies and lease renewals to proactively fill open units.
  • Marketed vacancies through social media and partnerships with local Leasing Agents
  • Managed and oversaw operations for multiple residential properties.
  • Created and submitted daily reports on leasing activities.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Developed and implemented tactical marketing plans.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
8
8
Certificates

Education

Business Administration

Mt. San Jacinto College
Menifee, CA
08.2022 - 05.2024

Business Management

Grand Canyon University
Phoenix, AZ
09.2024 - Current

Skills

Marketing, Creative Thinking, Networking, Collaboration, Interpersonal Communication,

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Additional Information

  • HONORS & AWARDS , Fair Housing Foundation 2018 Salesperson of the Year 2018 Interactive Multifamily Marketing 2017 Disability and Hoarding Issues Award 2017 The 6 Keys to Successful Selling 2016

Certification

Ethics and AML Essentials for Real Estate Professionals 2023

Accomplishments

  • Supervised team of 3 staff members.
  • Leased 33 Apartments in 30 days
  • Volunteered at Long Beach State University and VA Long Beach Health Care

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Business Management

Grand Canyon University
09.2024 - Current

Business Administration

Mt. San Jacinto College
08.2022 - 05.2024

FACILITY ADMINISTRATOR

First Service Residential
09.2018 - 05.2020

SENIOR LEASING MANAGER

Shapell Properties Group Inc
02.2013 - 09.2018

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Hana Gebrehiot