Hana Norman
Cedar Park,TX
Summary
Adaptable job seeker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Very hands-on and willing to get my hands dirty with a physical workload.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crewmember, Certified Trainer, Bird Specialist
Raising Cane's Restaurants
01.2022 - Current
- Worked front counter, drive-thru, fry cook, building orders, prep
- Trained new hires and promoted the growth of their career paths
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Earned "AM crewmember of the year" award
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Westwood High School
Austin, TX06.2021
Skills
- Customer Engagement
- Cooking
- Customer Service
- Inventory Restocking
- Safe Food Handling
- Flexible Schedule
- Store Opening and Closing
- Clear Communication
- Taking Orders
- Heavy Lifting
- Production Line Work
Certification
- Certified Trainer [Cane's] - responsible for instilling company standards into newcomer's minds , promoting not only customer, but employee retention.
- Bird specialist [Cane's] - heart of the kitchen, responsible for making drops, leading communication with call outs, leadership role
Hobbies
An artist, creator, and music lover at heart, I aim to provide unique perspectives into every workplace I enter with my creative skills and hands-on approaches
Timeline
Crewmember, Certified Trainer, Bird Specialist
Raising Cane's Restaurants
01.2022 - Current
High School Diploma -
Westwood High School
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