Hana Nuhanovic
Lawrenceville,GA
Summary
Driven and dedicated professional with experience at Euro Gourmet Foods, excelling in multitasking and customer service. Demonstrated ability to enhance guest experiences and resolve complaints swiftly, ensuring satisfaction. Skilled in cash handling and maintaining cleanliness, contributing to positive outcomes and efficient operations. Proven track record in training new hires and improving service delivery through innovative teamwork.
Client-focused Physical Therapy Aide offering treatment assistance and clerical support. Expert in maintaining equipment, replenishing supplies, performing minor cleaning duties and filing patient paperwork to provide smooth operations. Driven to deliver a positive physical therapy experience to customers with a willingness to assist with question and requests.
Overview
4
4
years of professional experience
Work History
Server
Euro Gourmet Foods
03.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Physical Therapy Aide
Athletico
11.2023 - 05.2024
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Maintained supply inventory by placing orders when supplies ran low.
- Recorded patient status in progress notes.
- Worked with patients from ages 12 to 85.
- Supported the development of comprehensive care plans by participating in interdisciplinary team meetings and providing input based on observations during therapy sessions.
- Collaborated with other aides and therapists to develop innovative approaches to common therapy challenges, enhancing overall effectiveness.
Education
Bachelor of Science - Exercise Science
Georgia Gwinnett College
Lawrenceville, GA05.2026
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Menu Memorization
- Safe Food Handling
- Maintaining and cleaning equipment
- Maintaining inventory
- Maintaining filing systems
- Home Exercise Programs
Languages
Croatian
Native or Bilingual
Timeline
Physical Therapy Aide
Athletico
11.2023 - 05.2024
Server
Euro Gourmet Foods
03.2020 - Current
Bachelor of Science - Exercise Science
Georgia Gwinnett College
High School Diploma -
Central Gwinnett High School
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