Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Hana Piercy

Morganton,North Carolina

Summary

While both of my previous jobs have been in the food service, I have been able to gain experience with both cash handling and customer service. I have developed great people skills and work efficiently counting money. Working in high-paced food services, I have learned how to multi-task and work well and quickly under pressure. I have also acquired many skills in cleaning and organizing. I was able to achieve receiving my Certified Nursing Assistant certification in the Fall of 2023. Learning skills and getting to apply them in a real life setting has taught me a lot more about working with others and having great empathy. While this program was not an easy program I was able to successfully use my skills learned in the clinical setting and successfully perform for my state exam. In conclusion, I am a motivated service worker with exceptional social skills, communication abilities and customer service background. I'm dedicated to following health and safety guidelines and handling food items properly. I pursue every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Concession Stand Worker

Valdese Parks and Recreation
02.2023 - 08.2024
  • Used cash register to tender change and process cash and credit card payments.
  • Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
  • Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
  • Adhered to health and safety regulations, maintaining proper food handling practices at all times.
  • Developed strong multitasking abilities, juggling multiple tasks simultaneously without compromising quality of service.

Barista

Moo and Brew
03.2022 - 02.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

High School Diploma -

Freedoom High School
Morganton, NC
06.2024

Skills

  • CNA certified that equipped me with First Aid, CPR, OSHA, and Stop the Bleed certifications
  • Work Ethic and Integrity
  • Patience and Empathy
  • Experienced working with money handling and customers
  • Reliable team player
  • Opening and closing duties
  • Thorough with duties

Accomplishments

  • I graduated high school as a National Honors Society member, Honor graduate, and a Presidential Scholar.
  • I have volunteered and collected over 200 pairs of shoes for several years at Samaritan's Feet in Charlotte, NC.
  • I was in several clubs in high school and accumulated over 80 volunteer hours my senior year.

Certification

  • CNA certified
  • First Aid certified
  • CPR certified
  • Stop the Bleed certified
  • OSHA certified

Timeline

Concession Stand Worker

Valdese Parks and Recreation
02.2023 - 08.2024

Barista

Moo and Brew
03.2022 - 02.2023

High School Diploma -

Freedoom High School
Hana Piercy