Hana Piersanti
Ogden,UT
Summary
Motivated and friendly team player with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members while keeping customers the top priority.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Ogden Clinic
08.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Worked efficiently and calmly in critical situations, contributing to patient safety and survival.
- Obtained client medical history, medication information, social history, and allergies.
- Built strong relationships with patients through effective communication skills and recall of personal stories.
Receptionist
Ogden Clinic
09.2022 - 08.2023
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed and created appointments, communicated with patients, and updated patient records.
- Responsibly managed monetary payments in forms of cash, card, and checks.
- Kept reception area clean and neat to give patients a positive first impression.
Barista
Starbucks
11.2020 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Built customer connections by greeting customers with a friendly demeanor, and successfully recalling names.
- Collaborated with coworkers to optimize time and ensure customer satisfaction.
- Worked to curate a friendly and positive work environment by maintaining a can-do attitude and supporting coworkers.
Education
Associate of Science - Health Sciences
Weber State University
Ogden, UT04.2024
Skills
- Friendly and outgoing
- Team Player
- Exceptional customer service
- Cleanliness
- Excellent memory
Timeline
Medical Assistant
Ogden Clinic
08.2023 - Current
Receptionist
Ogden Clinic
09.2022 - 08.2023
Barista
Starbucks
11.2020 - 09.2022
Associate of Science - Health Sciences
Weber State University
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