Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic

Hana Rizvanolli

New York

Summary

Resourceful and driven sales professional with experience in outbound outreach, lead qualification, and CRM-based pipeline management. Known for persuasive communication, active listening, and adaptability in fast-paced environments. Excited by the intersection of data, AI, and sales, and currently completing Salesforce Sales Representative Trailhead training: including modules on pipeline hygiene, forecasting, and account research.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Appointment Setter (Contract)

Remote
- 04.2025
  • Qualified 15+ leads weekly for real estate investment consultations via outbound calling (100+ dials/day).
  • Handled objections and ensured only decision-ready prospects advanced to sales calls.
  • Tracked performance metrics and lead stage updates in CRM tools.

Sales Operations Coordinator

Arcadia
02.2024 - 01.2025
  • Improved Pipeline data hygiene and supported 15+ reps across 5+ utility markets, reducing compliance errors.
  • Provided live updates to reps and resolved customer issues to support AE and compliance goals.
  • Collaborated cross-functionally to adapt to varying state requirements and sales workflows.

Marketing Coordinator

Isla Internships Abroad
01.2023 - 10.2023
  • Managed content calendar and created branded assets to support applicant outreach.
  • Built partnerships with universities and represented ISLA at global education events.
  • Crafted success-story campaigns, boosting engagement with target audiences.

Head Writing/English Tutor

RIT Kosovo
03.2022 - 12.2022
  • Led one-on-one and group tutoring sessions, tailored learning strategies, and fostering a positive environment where students felt supported and motivated to grow.
  • Developed engaging curriculum and workshops aligned with students’ goals and learning styles.

Digital Marketing Intern

SonnecTo
12.2021 - 03.2022
  • Developed pitch decks and social content for prospective B2B clients.
  • Contributed to blog articles and web audits to refine brand voice and conversion paths.

Business Development Intern

SEO Tactical
06.2021 - 08.2021
  • Created email and social media campaigns via Mailshake and LinkedIn for client outreach.
  • Collaborated on strategies that improved open rates and qualified lead engagement.

Academic Affairs Administrative Assistant

RIT Kosovo
09.2019 - 04.2020
  • Supported scheduling, record keeping, and internal communications across academic departments.

Education

Bachelors of Applied Arts and Science - Management & Entrepreneurship, Graphic Design & Multimedia, English Literature

Rochester Institute of Technology KS
01.2023

Skills

  • Outbound Prospecting: Cold Calling & Emailing Lead Qualification
  • CRM Tools: Zoho, Notion, Asana, G Suite, MS Office, Salesforce (training), Closeio
  • Pipeline Management: Campaign Coordination Rapport Building
  • Empathetic Communication Organization Adaptability Process Accuracy

Certification

  • HubSpot Inbound Sales (2025)
  • Salesforce Sales Representative Training (In Progress)
  • MoMA: Artful Practices for Well-Being (2025)
  • EmpowerHer Online Coaching Program (2024-2025)

Languages

English (Fluent/Native), Albanian (Fluent/Native)

Languages

English
Native/ Bilingual
Albanian
Native/ Bilingual

Timeline

Sales Operations Coordinator

Arcadia
02.2024 - 01.2025

Marketing Coordinator

Isla Internships Abroad
01.2023 - 10.2023

Head Writing/English Tutor

RIT Kosovo
03.2022 - 12.2022

Digital Marketing Intern

SonnecTo
12.2021 - 03.2022

Business Development Intern

SEO Tactical
06.2021 - 08.2021

Academic Affairs Administrative Assistant

RIT Kosovo
09.2019 - 04.2020

Appointment Setter (Contract)

Remote
- 04.2025

Bachelors of Applied Arts and Science - Management & Entrepreneurship, Graphic Design & Multimedia, English Literature

Rochester Institute of Technology KS

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