Summary
Work History
Education
Skills
Languages
Timeline
Generic

Hana Sileshi

Seattle

Summary

Accomplished Restaurant Hostess at IHOP LLC, adept at reservations management and enhancing guest satisfaction through exceptional multitasking and communication skills. Successfully maintained an organized waitlist, ensuring efficient seating and a seamless dining experience. Proactively supported promotions, driving sales and customer engagement.

Work History

Restaurant Hostess

IHOP LLC
07.2025 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
  • Advised customers about special offerings and menu items to help drive sales.

Education

General Studies

Goro High School
Adama, Ethiopia
02-2020

Skills

  • Food running
  • Seating arrangements
  • Reservations management
  • Guest seating

Languages

English
Limited Working

Timeline

Restaurant Hostess

IHOP LLC
07.2025 - Current

General Studies

Goro High School