Hana Wehbe
San Antonio,TX
Summary
Driven and dedicated student with a strong foundation in analytical and organizational skills, through rigorous academic and professional experiences. With a passion for clinical mental health counseling, I have consistently demonstrated the ability to excel in challenging environments, effectively manage multiple responsibilities, and deliver high-quality work. My commitment to personal and professional growth, combined with my desire to make a positive impact in the mental health field, makes me a strong candidate for your master program.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Consultant
University Partners-Avalon Place
09.2024 - Current
- Deliver informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assist prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitate smooth move-ins for new residents and move-outs for current residents.
- Maintain accurate and up-to-date records of all leasing transactions and tenant communications.
- Provide exceptional customer service, promptly addressing tenant inquiries and concerns.
Delivery Driver
Papa John's
01.2024 - 07.2024
- Delivered orders to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Followed oral, and written instructions and used GPS technology to make deliveries.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency for a customer experience.
Receptionist
Tino's Auto Shop
04.2020 - 07.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and handled customer concerns
- Handled cash transactions and maintained sales and payments records accurately.
- Communicated with other business to ensure correct part were delivered.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio
San Antonio, TX05-2025
Skills
- Customer service
- Positive attitude
- Active listening
- Organization skills
- Telephone skills
- Attention to detail
- Time management
- Leasing and sales
Certification
- DFPS Mandated Reporter Training
- DFPS Trauma-Informed Care Training
- UTSA CITI Training
Timeline
Leasing Consultant
University Partners-Avalon Place
09.2024 - Current
Delivery Driver
Papa John's
01.2024 - 07.2024
Receptionist
Tino's Auto Shop
04.2020 - 07.2021
Bachelor of Arts - Psychology
The University of Texas At San Antonio
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