Hanaa Everett
Lawrence,KS
Summary
Dynamic and supportive professional with a background in student housing at the University of Kansas, retail management at Claire's Boutique, and customer service at Scooters Coffee Shop. Excelled in fostering positive environments, enhancing team collaboration, and improving operational efficiencies. Skilled in time management and CPR, demonstrating a proven track record of leadership and emergency response.
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
3
3
years of professional experience
Work History
Resident Assistant
University Of Kansas Student Housing
08.2023 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Developed valuable life skills in residents, including time management, conflict resolution, and effective communication.
Assistant Manager
Claire's Boutique
09.2021 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Barista
Scooters Coffee Shop
01.2023 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - Elementary Education
University of Kansas
Lawrence, KS05-2026
Skills
- Time management
- Team player
- Supportive
- Activity planning
- CPR certified
- Student leadership
- Emergency response
Timeline
Resident Assistant
University Of Kansas Student Housing
08.2023 - Current
Barista
Scooters Coffee Shop
01.2023 - 12.2023
Assistant Manager
Claire's Boutique
09.2021 - 11.2024
Bachelor of Science - Elementary Education
University of Kansas
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