An attentive and goal-focused individual who brings a successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Implementation Consultant
Step Up Consulting / Dan Marqus Consulting
10.2023 - Current
Collaborated with cross-functional teams to ensure seamless integration and adoption of UKG Ready™ modules for clients.
Formulated clear documentation of project progress, ensuring transparency among all stakeholders throughout the implementation process.
Developing strong relationships with clients and asked to deliver implementation on other modules for want of the clarity and efficiency I provide during working sessions.
Delivered successful implementations of Time & Attendance modules across multiple industries, leveraging a deep understanding of diverse business requirements and technical specifications. Also ensuring on-time delivery and customer satisfaction.
Optimized client's workflows, analyzing existing processes and recommending improvements during system integration.
Increased client retention with excellent communication and consistent follow-ups throughout the consultation process.
Demonstrated exceptional problem-solving skills by identifying root causes of issues encountered during implementation leading to timely resolutions.
Mentored team members and help to collaborate in problem solving and troubleshooting to find resolutions in a timely manner.
Senior Consultant
Ernst & Young
10.2012 - 02.2016
Facilitated client onboarding sessions to establish effective collaboration between EY associates and clients, resulting in strengthened client relationships as evidenced by 50% of new projects originating from repeat clients by name
Assessed client processes and practices to uncover inefficiencies and created action plans
Presented recommendations to leadership and stakeholders to achieve alignment and facilitate implementation within the team
Performed ongoing audits of processes, reports, and analyses, ensuring accurate documentation for easy access and correctness by the end-users
Guided and trained associates to deliver successful initiatives and projects, leading to measurable outcomes while building productive relationships with clients
Collected client requirements and developed project plans for timely delivery of commitments
Monitored project progress, successfully negotiating resource adjustments with management for unforeseen delays
Supported organizations in identifying and managing current risks through risk assessment, improvement prioritization, and project execution for enhanced regulatory compliance
Education
Bachelor of Science -
University of Houston
Houston, TX
12.2019
Bachelor of Science - Finance
Zayed University
05.2012
Skills
Strong Leadership Skills
Excellent Understanding of Team Building
Problem-Solving
Analytical Thinking
Client Engagement
Reports and Documentation
MS Office
Excellent Attention to Detail
Multi-tasking
Strong Communication Skills
Conflict/Issue Resolution
Critical Thinking
Business Analysis
Software Implementation
Certification
Supply Chain Management, 01/01/19
Leadership Development, 01/01/19
Google Data Analytics Professional, 05/01/23
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Swahili
Full Professional
Timeline
Implementation Consultant
Step Up Consulting / Dan Marqus Consulting
10.2023 - Current
Senior Consultant
Ernst & Young
10.2012 - 02.2016
Bachelor of Science - Finance
Zayed University
Supply Chain Management, 01/01/19
Leadership Development, 01/01/19
Google Data Analytics Professional, 05/01/23
Bachelor of Science -
University of Houston
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