Dedicated Secretary with 5 years experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
30
30
years of professional experience
Work History
Secretary
Dept. Of Health And Human Services
01.2020 - Current
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Provide administrative support for entire department.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Completed video and audio duplication for case management and legal.
Experience in Microsoft Office, Outlook, DHHS Bridges program.
Family Worker
Southern NH Services, Inc.
01.2013 - 01.2020
Facilitated access to mental health services for struggling families by offering referrals and coordinating appointments as needed.
Empowered parents to take an active role in parenting with problem solving skills.
Evaluated program effectiveness by tracking family progress and outcomes over time. Use of strength based practice model, goal planning, problem solving, and coordination of community resources.
Developed tailored case plans to address individual family needs and promote self-sufficiency.
Effective communication skills to assess the needs of families.
Effective time management skills and flexibility with scheduling. Highly motivated to help families.
Preschool Teacher
Southern NH Services, Inc.
02.2007 - 02.2013
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe and stay involved
Completed developmental screenings as needed for more intense learning curriculum.
Preschool Teacher
Launching Pad Childcare Center
01.2003 - 01.2007
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences.
Assistant Preschool Teacher
YMCA Child Care Program
01.2002 - 01.2003
Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
Educated students in foundational concepts such as shapes, numbers, and letters.
Provided individualized support for students, addressing unique learning needs.
Child Care
Home Based
01.2000 - 01.2002
Complied with state and federal child care provider guidelines and regulations.
Enhanced child care quality by implementing developmentally appropriate activities.
Maintained high-quality child care standards.
Art Teacher
Minia Middle School
01.1994 - 02.1998
Managed art room supplies, equipment and resources to maintain consistent supply for projects.
Enhanced student creativity by incorporating various art mediums and techniques into lessons.
Developed and implemented engaging art lessons for students.
Communicated effectively with parents about their child's progress in the arts program.
Eligibility Specialist at State of Michigan Dept of Health and Human ServicesEligibility Specialist at State of Michigan Dept of Health and Human Services