Dedicated, organized, hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
Work History
Machine Technician
B.Braun Medical Inc.
Allentown, PA
08.2020 - Current
Ensured that all machines were properly labeled with warning signs prior to operation.
Monitored the condition of machinery to identify potential problems or issues.
Followed safety protocols when operating complex machinery or working with hazardous materials.
Trained new employees on the safe use of machinery and equipment.
Inspected finished products for quality assurance purposes prior to shipment.
Maintained records of daily production output and machine performance.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Collaborated with team members to achieve daily goals.
Maintained a clean and organized work area throughout shift.
Client Service Assistant
Aspire Zone Foundation – Aspire Active
05.2010 - 06.2017
An active member of the operation team handling all the work stations
Handling complaints from customers, problem solving gently
Providing weekly and monthly reports to the management
Providing customers with information about our products and services
Managing the Locker Key station very well
Performed administrative tasks such as data entry, filing, and document preparation regarding customers' information.
Assisted with scheduling appointments for clients in accordance with their needs.
Developed positive relationships with clients through effective communication via phone, email, and in-person meetings.
Class Assistant teacher
Newton International School - Doha
01.2008 - 01.2010
Teaching all Subjects in English to Elementary school students
Handling all the Administrative work related to teaching process inside the class.
Organized materials for classes such as textbooks, handouts, and other educational materials.
Prepared presentations for classes using PowerPoint or other software programs.
Class teacher
Junior Baby Care -Doha
01.2007 - 01.2008
Teaching all Subjects in English for Kindergartners aged 2 – 5 years old.
Collaborated with parents and administrators on developing strategies to help students succeed academically.
Private Tutor
01.2000 - 01.2006
Teaching several subjects of the Egyptian Curriculum for primary and preparatory students
Specialized in teaching philosophy to high school students.
Maintained a positive learning environment by setting clear expectations and rules for behavior.
Class Teacher
Think and Do Nursery
01.2003 - 01.2005
Taught all subjects for kindergartners aged from 2 – 5 years old.
Collaborated with parents and administrators on developing strategies to help students succeed academically.
Class Teacher
Al-Orman Language School
01.1999 - 01.2002
Taught all subjects for kindergartners and primary pupils including Christian education class.
Collaborated with parents and administrators on developing strategies to help students succeed academically.
Education
Bachelor Degree in Philosophy from the Philosophy Department of the Faculty of Arts. -
Cairo University – Egypt
01.1999
Skills
Computer programs such as Microsoft Office
Teamwork and Collaboration
Working under pressure
Interpersonal communication
Adaptability and Flexibility
Problem-solving
Reliability
Relationship Building
Skillsandattitude
Highly dealing with computer programs (Windows – Microsoft Office Programs – Internet).
Ability to Deal with children, have a very good experience in that field.
Ability to work under pressure whether in-door or out-door activities.
Flexibility in dealing with different levels.
Highly inter-personnel skills.
Leader’s character
Smart learnable person.
Seminars And Courses
Attended many seminars about dealing with different sorts of kids and kids with special needs.
Computer courses studying Widows, Microsoft Office, and Internet
The Seven Habits of Highly Effective People by Franklin Covey
Basic Life Support / First Aid by Hamad International Training Center
Customer service for excellent training
First Aid with HMC
Fire and safety with AZF
Personal Information
Date of Birth: 10/03/77
Gender: Female
Nationality: Egyptian - US Permanent Residency (Green Card)
Marital Status: Married and have 3 kids
Languages
English, Arabic Mother Tongue
Hobbies and Interests
Reading
Teaching
Dealing with kids
Listening to Music
Computers
Languages
Arabic
Native/ Bilingual
English
Professional
Affiliations
Reading
Quality time with my family
Walking
Taking part in church activities
References
References available upon request.
Timeline
Machine Technician
B.Braun Medical Inc.
08.2020 - Current
Client Service Assistant
Aspire Zone Foundation – Aspire Active
05.2010 - 06.2017
Class Assistant teacher
Newton International School - Doha
01.2008 - 01.2010
Class teacher
Junior Baby Care -Doha
01.2007 - 01.2008
Class Teacher
Think and Do Nursery
01.2003 - 01.2005
Private Tutor
01.2000 - 01.2006
Class Teacher
Al-Orman Language School
01.1999 - 01.2002
Bachelor Degree in Philosophy from the Philosophy Department of the Faculty of Arts. -
Cairo University – Egypt
Similar Profiles
Lynette CalizoLynette Calizo
Quality Control Inspector at B.Braun Medical Inc.Quality Control Inspector at B.Braun Medical Inc.