Work Preference
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic
Open To Work

Hanan Hammoud

Dearborn,MI

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Administrative AssistantInformation Technology SpecialistInformation Technology Support Specialist

Location Preference

On-Site
Location: Dearborn, MI
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Phlebotomy Career Training School
Dearborn, MI
03.2026 - Current
  • Process and organize paperwork for approximately 30 students per class, ensuring accurate and timely documentation.
  • Manage 10-20 student and company emails daily, resolving questions and providing program information.
  • Update student records in the organization's internal information system while maintaining confidentiality.
  • Schedule appointments approximately twice weekly, issue completion certificates daily, and process student payments.
  • Coordinate enrollment and placement with affiliated companies and employers following established agreements.

Great Start Readiness Program (GSRP) Lead Teacher

Children's Garden
Dearborn, MI
11.2025 - 03.2026
  • Led daily instruction and activities for approximately 15-20 toddler students, supporting early academic and developmental growth.
  • Coordinated routines, transitions, and behavior support to maintain a safe, structured learning environment.
  • Documented student progress and collaborated with staff and families to address individual developmental needs.

Instructor I - Summer Position

ACCESS
Dearborn, MI
06.2025 - 08.2025
  • Led classroom instruction for approximately 15-20 sixth-grade students in a structured summer learning environment.
  • Developed lesson plans and adapted academic activities to support different learning needs and levels.
  • Facilitated classroom activities while coordinating with staff on student progress, behavior, and daily needs.

Customer Service Representative

Dearborn Pizza
Dearborn, MI
01.2021 - 11.2025
  • Handled approximately 40 customer calls per shift while processing orders, answering questions, and resolving service issues.
  • Processed deposits, credit card payments, cash-on-delivery transactions, and money orders with accurate financial records.
  • Coordinated direct-mail operations by preparing shipping labels and managing outgoing shipments.
  • Resolved customer and merchant issues while coordinating orders with coworkers.

Volunteer

Zamaan International
01.2021 - 12.2024
  • Organized documentation, food drives, and community outreach while supporting client interactions and service coordination.

Education

Bachelor of Science - Business Administration, Information Systems and Technology, Analytics

Wayne State University, Mike Ilitch School of Business
12.2027

Associate of General Science - Studies

Henry Ford College
05.2021

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Data Entry & Record Management
  • Internal Information Systems
  • Document Management
  • Scheduling
  • Payment Processing
  • Customer Service
  • Employer & Company Coordination
  • Communication
  • Team Collaboration
  • Problem Solving

Volunteer Experience

Volunteer, Zamaan International, 2021-01-01, 2024-12-01, Organized documentation, food drives, and community outreach while supporting client interactions and service coordination.

Timeline

Administrative Assistant

Phlebotomy Career Training School
03.2026 - Current

Great Start Readiness Program (GSRP) Lead Teacher

Children's Garden
11.2025 - 03.2026

Instructor I - Summer Position

ACCESS
06.2025 - 08.2025

Customer Service Representative

Dearborn Pizza
01.2021 - 11.2025

Volunteer

Zamaan International
01.2021 - 12.2024

Bachelor of Science - Business Administration, Information Systems and Technology, Analytics

Wayne State University, Mike Ilitch School of Business

Associate of General Science - Studies

Henry Ford College

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Hanan Hammoud