Hanan Yahya
Chicago Ridge,IL
Summary
Compassionate Sexual Assault Advocate with a one year of experience, serving and supporting victims and witnesses of crimes. Adept knowledge of victim rights, community resources and referral services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sexual Assault Victim Advocate
Arab American Family Services
Worth, IL
05.2023 - Current
- Provided crisis intervention, advocacy and support to victims of sexual assault.
- Developed educational programs on the topics of sexual assault prevention and awareness.
- Assisted in the coordination of community resources for survivors of sexual assault.
- Maintained accurate records regarding client services and progress reports.
- Researched relevant laws, regulations, and best practices to inform policy decisions.
- Co-Developed comprehensive policies and procedures that addressed organizational needs.
- Reviewed and analyzed existing policy documents to identify areas for improvement.
Office Clerk
Illinois license services inc
Orland Park, IL
02.2023 - 05.2023
- Processed completed and signed Title Documents through Electronic Vehicle Registration Program..
- Verified document authenticity to process license application.
- Prepared lists of overdue accounts, license suspensions and issuances.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Business Development Associate
Qamar Energy, Monitor
10.2019 - 03.2020
- Built and developed Customer Relation and Management.
- Conducted researches by filling out new records for all the new companies by updated the CRM system, according to historic interaction.
- Translated documents from Arabic to English when needed.
Education
B.A - English Language And Literature
University of Petra
01-2018
Skills
- Policy Development
- Client Representation
- Resource Management
- Legal knowledge
- Research proficiency
- Creative and Critical Thinking
- Community Advocacy
- Team Collaboration
- Professional Demeanor
- Decision-Making
- Case Management
- Effective Communication
- Safety Planning
- Confidentiality Practices
- Documentation And Reporting
- Criminal Law
- Organizational Skills
- Written Communication
- Adaptability
- Computer Literacy
- Social Work
Languages
- Bilingual - English and Arabic
Certification
- 40-Hour Domestic Violence Prevention Program - AAFS
- 40-Hour Sexual Assault Crisis Intervention Training - ICASA
- QPR Gatekeeper Training - QPR Institute
- 20-Hour Adult Counselor Training - ICASA
- Adult Mental Health First Aid USA - National Council for Mental Wellbeing
- 30-Hour Child Counselor Training - ICASA
- New Director Training- ICASA
- International Conference on SA, DV and the Cycle of Justice - EVAWI
- Gender-Based Violence Community Program Coordinator - AAFS & UIC
Timeline
Sexual Assault Victim Advocate
Arab American Family Services
05.2023 - Current
Office Clerk
Illinois license services inc
02.2023 - 05.2023
Business Development Associate
Qamar Energy, Monitor
10.2019 - 03.2020
B.A - English Language And Literature
University of Petra
- 40-Hour Domestic Violence Prevention Program - AAFS
- 40-Hour Sexual Assault Crisis Intervention Training - ICASA
- QPR Gatekeeper Training - QPR Institute
- 20-Hour Adult Counselor Training - ICASA
- Adult Mental Health First Aid USA - National Council for Mental Wellbeing
- 30-Hour Child Counselor Training - ICASA
- New Director Training- ICASA
- International Conference on SA, DV and the Cycle of Justice - EVAWI
- Gender-Based Violence Community Program Coordinator - AAFS & UIC
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