Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Raghdah AlJaff

Richmond,TX

Summary

Experienced Human Resource Professional with background in driving strategic initiatives to align human resources and business goals. Strengths lie in talent management, change leadership, and employee engagement. Proven ability to foster positive work environments through effective communication and conflict resolution skills. Impact made in previous roles includes implementing innovative HR strategies that enhance organizational performance and foster growth.

Overview

8
8
years of professional experience

Work History

Human Resources Business Partner

Qbtech Inc.
Houston, TX
11.2022 - 10.2024
  • Work closely with business leaders to develop and implement the HR strategy that aligns with the company's overall goals and objectives
  • Act as a trusted advisor and partner to business leaders, providing advice, guidance, and support on all HR matters, including employee relations, talent management, performance management, leadership development and compensation to support organizational effectiveness in the US, Sweden and UK
  • Demonstrates strong safety culture through personal behavior and commitment to environmental, health & safety
  • Support and taking part in the recruitment processes as well as provide advice on recruitment and selection strategies
  • Coordinates all aspects of staffing as needed, from the hiring stage to the offboarding stage
  • Provide first line advice on current and existing benefits for employees and managers
  • Ensures adherence to HR policies and procedures, conduct audits, and provide guidance to managers and employees to maintain compliance with legal and regulatory requirements
  • Comply with ISMS and QMS policies and protocols
  • Recognizing and appreciating employees' efforts during the change process to boost morale and keep engagement levels high
  • Managing the performance management cycle plan to ensures employees are aligned, driving growth and cohesion within the organization
  • Supports the implementation of firmwide policies, operations and procedures
  • Manage tax registration, Payroll, expert in solving errors
  • Support the HR team in completing other designated assignments that may have competing priorities as needed

Human Resources Generalist

DHI Telecom Group/TravelWIFI
Pearland, TX
08.2019 - 11.2022
  • Drafting official internal documents including offer letters, salary slips, and warning letters
  • Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations.
  • Maintaining physical and digital files for employees and their documents, benefits, and attendance records.
  • Creating employee engagement plans, getting necessary budget approval, and initiating activities.
  • Collaborating with outside vendors, upper management, and employees to maintain CSR standards prescribed by authorities.
  • Evaluating employee performance and appraising their pay scale accordingly.
  • Taking appropriate disciplinary action against employees who violate rules and regulations, and addressing employee grievances.
  • Coordinate training sessions and seminars.
  • Assist with payroll and ad-hoc HR projects.
  • Support other assigned functions.
  • Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
  • Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
  • Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.

Human Resources Coordinator

DHI Telecom Group
Heights, TX
05.2018 - 08.2019
  • Support all internal and external HR related inquiries or requests
  • Serve as point of contact with benefit vendors and administrators
  • Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts
  • Maintain calendars of the HR management team
  • Oversee the completion of compensation and benefit documentation
  • Assist with performance management procedures
  • Schedule meetings, interviews, HR events and maintain agendas
  • Coordinate training sessions and seminars
  • Perform orientations and update records of new staff
  • Produce and submit reports on general HR activity
  • Process payroll and resolve any payroll errors
  • Complete termination paperwork and exit interviews
  • Keep up-to-date with the latest HR trends and best practices

Human Resources Assistant

DHI Telecom Group
Heights, TX
04.2017 - 05.2018
  • Managed recruitment process by reviewing resumes, contacting references, and conducting interviews.
  • Improved talent management and onboarding procedures with the Talent Acquisition Team.
  • Facilitated talent reviews and engaged with management and leadership during the development of action plans.
  • Provided recommendations and assisted in the development and implementation of HR policies and procedures to meet organizational needs.
  • Developed a compensation analysis report using survey data collection for salary job role clarity.
  • Assist with benefits, including tracking short-term disability, long-term disability, and FMLA leave.
  • Conduct orientation for new managers, including presenting on benefits and partnership with human resources.
  • Assist with training employees on HRIS after company acquisition and transition.

Education

Bachelor of Computer Communications Engineering -

University of Almansour
Iraq
04.2014

Skills

  • Strategic planning
  • Performance Management
  • Employee Engagement
  • Analytical Problem-Solving Skills
  • Employee relations
  • Conflict resolution
  • Talent acquisition and retention
  • Organizational development

Languages

English
Full Professional
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Human Resources Business Partner

Qbtech Inc.
11.2022 - 10.2024

Human Resources Generalist

DHI Telecom Group/TravelWIFI
08.2019 - 11.2022

Human Resources Coordinator

DHI Telecom Group
05.2018 - 08.2019

Human Resources Assistant

DHI Telecom Group
04.2017 - 05.2018

Bachelor of Computer Communications Engineering -

University of Almansour

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Raghdah AlJaff