Work Preference
Summary
Work History
Overview
Education
Skills
Timeline
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Hanane Kaissi

Custmer service
Greensboro,NC

Summary

Dynamic Manicurist with distinguished knowledge of ( manicure and pedicure gel ,regular ,massage , Filling )and commitment to maintaining excellence for any number of customers. Skilled at cultivating and maintaining relationships with customers. Successful at increasing profits and repeat customer numbers.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Nail Technician

Pampered nail
Indian Trail, NC
02.2015 - 04.2017
  • Provided manicures, pedicures and nail treatments to clients.
  • Demonstrated knowledge of all products and services offered in the salon.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
  • Cleaned and sterilized tools and work areas between customers.
  • Cleaned and sanitized tools and work station in adherence with safety requirements.
  • Advised clients on nail care and use of products and colors.

Selling Associate

Walmart
Charlotte, NC
10.2014 - 02.2015
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Developed promotional strategies to increase sales volume.
  • Helped customers find specific products, answered questions and offered product advice.

Nail Technician

K&n nail
Waxhaw, NC
04.2013 - 09.2014
  • Demonstrated knowledge of all products and services offered in the salon.
  • Provided manicures, pedicures and nail treatments to clients.
  • Cleaned and sterilized tools and work areas between customers.
  • Maintained customer records for future reference.
  • Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
  • Ensured that safety protocols were followed during each service provided.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Provided excellent customer service through friendly interactions with clients.
  • Cleaned and sanitized tools and work station in adherence with safety requirements.

Overview

4
4
years of professional experience

Education

Associate of Arts - Cosmetology

Charlotte Nail Academy
Charlotte, NC
03.2013

High School Diploma -

He Pro
Morocco
06.2008

Skills

  • Gel Tips
  • Manicures
  • Nail Preparation
  • Cuticle Care
  • Infection Controls
  • Appointment Management
  • Customer Service
  • Nail Polish Application
  • Product Knowledge
  • Problem-Solving Skills

Timeline

Nail Technician

Pampered nail
02.2015 - 04.2017

Selling Associate

Walmart
10.2014 - 02.2015

Nail Technician

K&n nail
04.2013 - 09.2014

High School Diploma -

He Pro

Associate of Arts - Cosmetology

Charlotte Nail Academy

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Hanane KaissiCustmer service