Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Affiliations
Timeline
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Hanane Kmichou

Hanane Kmichou

New York,USA

Summary

Senior Business Process Consultant with expertise in ERP systems and WMS, specializing in SAP solutions. Demonstrated success in leading teams to improve service offerings and operational integrity. Proficient in SAP EWM S/4HANA, with a strong focus on project management and process design.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Business Process Consultant

SAP America, Inc
New York, New York
06.2023 - Current
  • Developed Preferred Success Logistics Portfolio to enhance service offerings.
  • Led a team of 10 to achieve project objectives.
  • Collaborated with customer success partners to identify market needs.
  • Released service map detailing 20 distinct service offerings.

Senior Business Process Consultant

SAP
Paris, France
01.2022 - 05.2023
  • Conducted functional and technical validation of business processes against IT requirements.
  • Identified risks and issues to enhance operational integrity.
  • Led awareness workshops on SAP EWM S/4HANA Roadmap and new features.
  • Supported product management for SAT of WM in S/4HANA Public Cloud Edition and EWM in S/4HANA Private Cloud.

SAP Senior Consultant

Deloitte
Paris, France
01.2019 - 01.2022
  • Conducted business requirement gathering and process design for warehousing operations, covering inbound, outbound, and internal streams.
  • Led training workshops on SAP EWM S/4HANA 2020 to boost stakeholder awareness.
  • Stabilized core model S/4HANA, delivering post-go-live support for pilot one.
  • Analyzed level one and two defects while revising functional specifications.
  • Prepared deployment activities for pilot two through comprehensive fit-gap analysis.

Professional Consultant

NTT Data Business Solutions
Paris, France
01.2016 - 01.2019
  • Led design workshops for global template implementation in US, France, Germany, Canada, and Spain.
  • Executed BPMN modeling of business processes utilizing Signavio tool.
  • Created functional specifications and configuration guides while overseeing acceptance tests.
  • Delivered EWM training sessions and facilitated hand-over to key users.
  • Conducted unit testing on inbound and outbound process flows to validate functionality.
  • Produced test scenarios and demo scripts for effective demonstration procedures.

Education

Master's degree - Supply Chain management

Mines ParisTech
Paris France
08-2016

Master of Science - Mechanical engineering

Mohammadia Engineering School
Rabat Morocco
08-2015

Preparatory Classes For Engineering School - Mathematics

Moulay Youssef High School
Rabat Morocco
07-2012

Skills

  • Business process design
  • Project management
  • Active listening
  • Idea development and brainstorming
  • Problem-solving
  • Industry expertise
  • Process improvement expertise
  • Stakeholder engagement
  • Workshop delivery
  • Cross-functional team leadership

Certification

  • SAP Certified Associate - Positioning SAP Business Suite
  • SAP Certified Application Associate SAP Extended Warehouse Management with S/4HANA
  • SAP Certified Application Associate SAP Extended Warehouse Management 9.5
  • APICS BSCM certification (basics of supply chain management) (Score 320/330)

Languages

English
Full Professional
French
Native/ Bilingual
Arabic
Native/ Bilingual

Affiliations

  • Reading : french literature and poetry
  • Yoga Pilates
  • Cycling

Timeline

Senior Business Process Consultant

SAP America, Inc
06.2023 - Current

Senior Business Process Consultant

SAP
01.2022 - 05.2023

SAP Senior Consultant

Deloitte
01.2019 - 01.2022

Professional Consultant

NTT Data Business Solutions
01.2016 - 01.2019

Master's degree - Supply Chain management

Mines ParisTech

Master of Science - Mechanical engineering

Mohammadia Engineering School

Preparatory Classes For Engineering School - Mathematics

Moulay Youssef High School

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