Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Hansel Aplicano

Hampton Bays,NY

Summary

Dynamic Medical Assistant with extensive experience at Healthcare, excelling in patient scheduling and HIPAA compliance. Proven ability to build trust through exceptional customer service and effective communication. Skilled in medical terminology and phlebotomy, contributing to a high standard of care and efficient clinic operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Healthcare
07.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Cashier

Clothing Store
09.2022 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier

Macy’s
09.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma - Medical Assistance

Hampton Bays High School
Hampton Bays, NY
04.2024

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Phlebotomy

Certification

Phlebotomist

Medical assistant

Bilingual

Languages

Spanish
Professional Working

Timeline

Medical Assistant

Healthcare
07.2023 - Current

Cashier

Clothing Store
09.2022 - 08.2024

Cashier

Macy’s
09.2021 - 03.2022

High School Diploma - Medical Assistance

Hampton Bays High School

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