Hi, I’m
Handel Bernard
Parsippany,NJ
Summary
High-performing, innovative self-starter with extensive customer support experience. 10+ years of experience impacting positive organizational outcomes through communication, analytics, and integrity,. Confident in collaborating with cross-functional teams to solve complex, high-stakes problems. Committed to continuous improvement and contributing to team success.
Overview
7
years of professional experience
Work History
Hyatt HotelsDaytona Beach, Florida
Night Auditor / Front Desk Agent
04.2013 - 05.2017
Job overview
- Conducting daily financial audits, using the company’s exclusive auditing software, and reporting the findings to in-house management and corporate office, while handling customer inquiries, complaints, billing queries and processes, and payment extensions
Konnex/FlowKingston, Jamaica
Cabling Buildout Technician
09.2010 - 11.2012
Job overview
- Detailing the operation process and resolving client questions and concerns
- Communicated the project's process, progress, and completion to clients and relevant company officials
Education
Strayer University
Bachelor of Business Administration from Management
12.2024
Skills
- Auditing
- Communication
- Customer service
- Accounting
- Quickbooks
- Technical support
- Microsoft Office Suite
- Conflict resolution
- Technology
- Problem-solving
- Time Management
- Agility
Affiliations
- QuickBooks Proadvisor
Timeline
Night Auditor / Front Desk Agent
Hyatt Hotels
04.2013 - 05.2017
Cabling Buildout Technician
Konnex/Flow
09.2010 - 11.2012
Strayer University
Bachelor of Business Administration from Management
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