Summary
Overview
Work History
Education
Skills
Timeline
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Handel Bernard

Parsippany,USA

Summary

High-performing, innovative self-starter with extensive customer support experience. 10+ years of experience impacting positive organizational outcomes through communication, analytics, and integrity. Confident in collaborating with cross-functional teams to solve complex, high-stakes problems. Committed to continuous improvement and contributing to team success.

Overview

4
4
years of professional experience

Work History

Night Auditor / Front Desk Agent / Barista

Hyatt Place
03.2013 - 05.2017
  • Verified that all revenue and expenses were claimed, eliminating the risk of inconsistencies, keeping the managers informed, and providing administrative assistance to ease the workload of the administrative staff.
  • Prepared reports for the next day’s work, including reconciling accounts at a high level of detail. Improving the efficiency of the accounting process
  • Politely checked in guests and provided quality customer service, taking almost 100% of the calls
  • Used auditing software to process daily financials and used effective business communication skills to relay this information to the corporate office.

Education

Bachelor of Business Administration - Management

Strayer University
Washington, DC
06.2025

Skills

  • Auditing
  • MS Office Suite
  • Technical Support
  • Customer Service
  • Communication

Timeline

Night Auditor / Front Desk Agent / Barista

Hyatt Place
03.2013 - 05.2017

Bachelor of Business Administration - Management

Strayer University

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Handel Bernard