Handel Henri
Plantation,USA
Summary
Accomplished Senior Account Executive with over 12 years in sales across multiple verticals. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
Overview
12
12
years of professional experience
Work History
Senior Account Executive
AJ Logistics
06.2023 - Current
- Coordinate daily logistics operations, ensuring timely deliveries and efficient route planning.
- Manage driver-client communication, resolving issues to maintain service quality.
- Utilize dispatch software for shipment tracking and resource optimization.
- Analyze transportation data to identify trends and implement improvements.
- Achieved measurable performance gains through data-driven strategies.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Brought in over $75M in revenue while managing multiple high-profile accounts.
Senior Account Executive
Bankers Healthcare Group Inc.
01.2022 - 05.2023
- Secure new business loan deals, consistently exceeding targets and enhancing revenue growth.
- Explain loan terms to clients, ensuring full understanding and satisfaction with acquired loans.
- Follow up with clients to identify additional capital needs, fostering strong client relationships.
- Manage a complex sales pipeline, optimizing processes for efficiency and effectiveness.
- Deliver exceptional customer service, significantly improving client retention and satisfaction.
- Fostered strong client relationships through clear communication of loan terms and proactive identification of additional capital needs.
- Implemented innovative pipeline management strategies, optimizing sales processes and enhancing overall team effectiveness.
- Spearheaded team development initiatives, cultivating a high-performance culture and driving continuous improvement in loan origination.
- Pioneer data-driven approaches to optimize sales pipeline management, leading to substantial improvements in deal closure rates and team productivity.
- Mentor and guide team members to excel in loan origination, cultivating a high-performance culture that consistently delivers exceptional results.
- Brought in over $132M in revenue while managing multiple high-profile accounts.
Senior Team Lead - Business Sales Consultant
AMERICAN EXPRESS
09.2017 - 12.2021
- Led team to solicit sales of new services, achieving measurable revenue growth through strategic cold calling.
- Prepared and processed contract forms and service orders, ensuring accuracy and efficiency.
- Conducted over 100 cold calls daily, successfully expanding client base and driving business growth.
- Pioneered new sales techniques, enhancing product offerings and service continuity.
- Streamlined contract processes, improving operational efficiency.
- Analyzed market trends to identify high-potential leads. Implemented data-driven strategies, resulting in substantial increase in successful conversions.
- Fostered team synergy, mentoring consultants to excel in cold calling and client engagement.
- Facilitated cross-departmental cooperation for seamless service delivery.
- Spearheaded innovative outreach programs, expanding business network.
- Developed forward-thinking sales strategies, positioning team for long-term success.
Team Leader - Sales
AT&T CORPORATE
02.2014 - 09.2017
- Led customer interactions to provide product information and resolve complaints, enhancing satisfaction.
- Managed billing processes, ensuring accurate charges and timely payments, improving cash flow.
- Resolved service issues by adjusting bills and processing refunds, boosting customer retention.
- Collected deposits and arranged billing, streamlining payment processes and reducing errors.
- Resolved customer complaints, enhancing satisfaction and retention rates.
- Planned staffing and training, boosting team performance and service quality.
- Reviewed records to project sales, achieving measurable profitability improvements.
Education
Bachelor of Science - Computer Science
Florida International University
Miami, FL01.2019
Associate of Science - Computer Science
Miami Dade College
Miami, FL01-2017
Skills
- Deal negotiation
- Sales target monitoring
- Account planning
- Sales methodologies
- Forecast preparation
- CRM proficiency
LANGUAGES
English Native
Creole Fluent
French Intermediate
Timeline
Senior Account Executive
AJ Logistics
06.2023 - Current
Senior Account Executive
Bankers Healthcare Group Inc.
01.2022 - 05.2023
Senior Team Lead - Business Sales Consultant
AMERICAN EXPRESS
09.2017 - 12.2021
Team Leader - Sales
AT&T CORPORATE
02.2014 - 09.2017
Bachelor of Science - Computer Science
Florida International University
Associate of Science - Computer Science
Miami Dade College
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