Haneef Shakoor
Montgomery,AL
Summary
Dedicated professional with extensive experience in facility maintenance and customer service, notably at Walmart. Proven ability to enhance cleanliness and safety through effective problem-solving and multitasking. Skilled in pressure washing and OSHA compliance, ensuring a welcoming environment while maintaining high standards of professionalism and reliability.
Overview
12
12
years of professional experience
Work History
Maintenance/Janitor
Walmart
09.2025 - Current
- Conducts routine inspections of facilities to identify maintenance needs or safety hazards.
- Collaborates with other departments to ensure a clean and welcoming environment for visitors.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Conducted regular inspections to identify maintenance needs, reporting issues promptly for resolution.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Food & Beverage Attendance
Embassy Suites
02.2024 - Current
- Provided exceptional customer service by anticipating guest needs and addressing concerns promptly.
- Maintained cleanliness and organization of dining areas, enhancing overall dining experience for guests.
- Assisted in training new staff on operational procedures and customer service expectations.
- Developed strong relationships with regular guests, fostering a welcoming atmosphere in the establishment.
- Monitored inventory levels and collaborated with kitchen staff to ensure adequate supplies were available.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Janitor
AMC Festival Plaza
03.2024 - 08.2025
- Cleaned and maintained facility to ensure a safe and welcoming environment.
- Monitored inventory of cleaning supplies, restocking as needed to maintain operational efficiency.
- Implemented effective waste disposal procedures to promote sustainability within the workplace.
- Conducted routine inspections of premises to identify maintenance needs and report issues promptly.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
General Cleaner
Deversified Maintenance
01.2024 - 03.2024
- Maintained cleanliness and sanitation standards in assigned areas to ensure safe environments.
- Operated cleaning equipment such as floor scrubbers and vacuums efficiently.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Collaborated with team members to optimize workflow and enhance productivity in cleaning tasks.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Offered exceptional customer service through prompt resolution of client concerns or special requests regarding facility cleanliness.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Dishwasher
Cracker Barrell Old Country Store
08.2023 - 03.2024
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards.
- Managed inventory of cleaning supplies, maintaining optimal levels for operational efficiency.
- Collaborated with kitchen staff to streamline dish return processes and minimize downtime.
- Trained new staff on proper dishwashing techniques and safety protocols.
- Conducted routine maintenance checks on dishwashing machinery to prevent malfunctions.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Independent Contractor
Doordash, Uber Eats, Shiftsmart
05.2019 - 08.2023
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
- Coordinated multiple projects simultaneously, ensuring timely delivery and adherence to client specifications.
- Managed client communications, fostering strong relationships and addressing inquiries effectively.
Security Officer
Presidential Security
05.2017 - 12.2018
- Monitored access points to ensure security compliance and prevent unauthorized entry.
- Conducted routine patrols to detect and deter potential security threats effectively.
- Collaborated with law enforcement during incidents to enhance response efficiency.
- Implemented emergency response protocols, ensuring staff safety during critical situations.
- Developed incident reports detailing security breaches and responses for management review.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Truck Driver
The Salvation Army Family Store & Donation Center
07.2013 - 06.2016
- Operated delivery trucks to transport donations efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed loading and unloading of goods at donation sites and retail locations.
- Provided excellent customer service while interacting with donors during pickups.
- Maintained accurate logs of mileage, fuel usage, and delivery schedules.
- Implemented best practices for vehicle maintenance to enhance operational efficiency.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Education
No Degree -
Lanier High
Montgomery, ALSkills
- Pressure washing
- Multitasking and organization
- Customer service
- Problem-solving
- Grounds upkeep
- Forklift operator certification
- Dependable and reliable
- Clean MVR
- Cleaning expertise
- Facilities maintenance
- Graffiti removal
- Physical stamina
Timeline
Maintenance/Janitor
Walmart
09.2025 - Current
Janitor
AMC Festival Plaza
03.2024 - 08.2025
Food & Beverage Attendance
Embassy Suites
02.2024 - Current
General Cleaner
Deversified Maintenance
01.2024 - 03.2024
Dishwasher
Cracker Barrell Old Country Store
08.2023 - 03.2024
Independent Contractor
Doordash, Uber Eats, Shiftsmart
05.2019 - 08.2023
Security Officer
Presidential Security
05.2017 - 12.2018
Truck Driver
The Salvation Army Family Store & Donation Center
07.2013 - 06.2016
No Degree -
Lanier High