HANEEN REFAI
Haines City,FL
Summary
Innovative Food Science and Safety Professional offering 8 years of positive industry experience. Well-versed in food safety, and food processing and to drive company sales and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Safety and Quality Manager
Sun Orchard, LLC
03.2021 - Current
- Department in Sun Orchard, Haines City
- Working with Sun Orchard’s Research and Development team by applying innovative technology to help drive the development of products in Ready-to-serve (RTS) segment needs for purposes of food safety, process development, process improvement, technical support, and troubleshooting
- Managing all third-party audits and inspections
- Working with Research and Development on developing and executing a Sensory Analysis program at Sun Orchard
- Participating in the new product development and scale-up process by representing Food Safety and providing technical expertise to other teams
- Project leader of new Cleaning-in-process (CIP) equipment validation
- Leading all meetings, documenting findings, and communicating results with team members
- Working on cleaning chemical re-use in the CIP of post-pasteurization equipment to cut down cost by 60%
- Leading and providing an in-depth knowledge of the entire process of new or existing Juice and RTS food safety practices and processes by also providing mentoring and technical assistance to all plant team members.
Food Safety and Quality Supervisor
Sun Orchard, LLC
07.2020 - 03.2021
- Supervised, educated, and coached the Food Safety and Quality team, and championed a company-wide culture of food safety and quality excellence
- Participated in first and third-party audits of company facilities; established, implemented, documented, and communicated corrective and preventive actions with all plant management.
Food Safety Coordinator
El Chilar-HF, LLC
02.2019 - 06.2020
- Managing the SQF and all Food Safety and Quality programs
- Primary contact with FDA and FDACS
- Ensuring Food Safety Modernization Act (FSMA) compliance
- Manages QA and Sanitation Staff
- Working closely with operations, supply chain and senior directors’ in areas of quality and food safety.
SQF Consultant
Selma’s Bakery
09.2018 - 12.2018
- Consulted company for transition from SQF 7.2 to 8.0 in a short amount of time
- Achieved passing scores on Audit in two bakery locations.
Food Safety & Quality Assurance Specialist
Tropical Foods, Tropical Nut & Fruit
12.2017 - 08.2018
- Accomplished first SQF Audit with a passing score
- Implementing and managing all QA/Food Safety programs and standards
- Training of new and existing employees and annual refreshers
- Updating records such as nutritional information, changes in weights, ingredients, UPC codes, Manufacturing statements, and allergen statements
- Responsible for the plant sanitation program and supervising sanitation employees.
Quality Specialist
Nutrakey, INC
12.2016 - 11.2017
- Provided QA / QC support for the manufacturing, packaging, and shipping departments of Dietary products by performing inspections, reviewing, and auditing documentation
- Oversee the operations of Quality Unit including product releases of all incoming materials, relabeled/repackaged products for storage and shipping of products
- Qualify the suppliers according to FDA regulations on bulk APIs
- Acted as the point person in the absence of Quality Management
- Ability to give instruction on routine work to fellow QA colleagues and guide in the everyday operation of the department
- Environmental Laboratory for Microbiological and Chemical Analysis, Amman, Jordan.
Laboratory Technician
11.2014 - 07.2015
- Conducted basic sensory testing and data analysis
- Maintained laboratory environment, equipment, and instrumentation
- Performed microbiological/bacteriological sampling and testing of a wide range of food products
- Performed Chemical testing on a wide range of food products
- Identified and effectively communicate any out-of-specification analytical test results.
Education
BS - Food Science and Technology
The University of Jordan
MS - Food Science
Kansas State University
Manhattan, Kansas2024
Skills
- Food Safety and Quality Assurance
- Skills
- Strong Computer Skills (MS Word, Access, Outlook, Excel, PowerPoint)
- Technical Writing
- Statistical methods and analysis (TraceGains, Minitab and SPSS)
- Project management
- Mentorship and Leadership
- USDA, FDA, GFSI schemes and HACCP
Certification
HACCP
PCQI
ASQ Certified Quality Improvement Associate
Timeline
Food Safety and Quality Manager
Sun Orchard, LLC
03.2021 - Current
Food Safety and Quality Supervisor
Sun Orchard, LLC
07.2020 - 03.2021
Food Safety Coordinator
El Chilar-HF, LLC
02.2019 - 06.2020
SQF Consultant
Selma’s Bakery
09.2018 - 12.2018
Food Safety & Quality Assurance Specialist
Tropical Foods, Tropical Nut & Fruit
12.2017 - 08.2018
Quality Specialist
Nutrakey, INC
12.2016 - 11.2017
Laboratory Technician
11.2014 - 07.2015
BS - Food Science and Technology
The University of Jordan
MS - Food Science
Kansas State University
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