Haneen Tadros
Dearborn Heights,MI
Summary
Dedicated and detail-oriented professional with extensive experience in patient registration, pharmacy operations, and real estate sales. Efficiently managed patient registrations, verified insurance, and ensured accurate data entry using the EPIC system at Beaumont Breast Cancer Center, while maintaining high standards of customer service. Demonstrated strong organizational skills, attention to detail, and a commitment to accuracy as a pharmacy technician at Kings Pharmacy, Osco Drug Pharmacy, and CVS Pharmacy. Skilled in processing prescriptions, managing inventory, resolving billing issues, and promoting vaccination campaigns to enhance community health. In real estate, apply the same customer-focused approach to assist clients in buying and selling homes, navigate transactions, and understand market trends. Comprehensive understanding of healthcare operations and real estate processes in fast-paced environments. Proven track record of providing exceptional service and ensuring smooth workflow. Authorized to work in the US for any employer.
Overview
11
11
years of professional experience
Work History
Real Estate Salesperson
CENTURY 21 Curran & Oberski
09.2023 - Current
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Coordinated appointments to show marketed properties.
- Guided first-time homebuyers through the purchasing process with patience and understanding while addressing their individual needs and concerns.
- Facilitated smooth transactions by collaborating effectively with lenders, appraisers, inspectors, and other professionals involved in the process.
- Managed time efficiently to ensure prompt response to client inquiries as well as timely scheduling of showings and appointments.
Registrar
Beaumont Breast Cancer Center
03.2021 - 10.2021
- Greeted customers promptly with a warm and friendly reception.
- Directed patients to the appropriate setting, explaining and apologizing for any delays.
- Maintained professionalism and diplomacy at all times, following department professionalism policy standards.
- Registered patients for each visit type, admit type, and area of service via EPIC (Electronic Medical Record – EMR).
- Appropriately activated, converted, and discharged visits on EPIC.
- Verified patient information with third-party payers.
- Collected insurance referrals and documented them in EPIC.
- Communicated with patients and physicians/offices regarding authorization and referral requirements.
- Obtained financial responsibility forms or completed electronic forms with patients as necessary.
- Issued receipts and completed cash balance sheets in specified areas when appropriate.
- Utilized audits and controls to manage cash accurately and safely.
- Affixed wristbands to patients and prepared patient charts.
- Managed and prepared miscellaneous reports, schedules, and paperwork.
- Maintained inventory of supplies.
- Marked duplicate medical records for merging; identified potential duplicates and verified accuracy using system resources and patient contact when needed.
- Performed clerical duties including typing, filing, mailing, calling patients to obtain case history, copying, faxing, receiving payments, and handling funding applications.
Pharmacy Technician
Kings Pharmacy
01.2021 - 03.2021
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.
Pharmacy Technician
Osco Drug Pharmacy
07.2017 - 12.2018
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Implemented vaccine awareness campaign that increased immunization-based revenue by and enhanced community health education.
Pharmacy Technician
CVS Pharmacy
03.2014 - 04.2015
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Implemented vaccine awareness campaign that increased immunization-based revenue by and enhanced community health education.
Education
Associate's degree - Business Administration
Henry Ford Community College
Dearborn, MI01.2014
Skills
- Data Entry
- Sales
- Managed Care
- Self Motivated
- Patient Care
- Medical Billing
- Database Administration
- Medical Office Experience
- HIPAA
- Epic
- Insurance Verification
- Microsoft Outlook
- Medical Terminology
- MS OFFICE
- Time Management
- ICD-10
- Typing
- Arabic Speaking
- English Speaking
- Medical Records
- Microsoft Office
- Multitasking
- Employee Orientation
- Anatomy Knowledge
- Customer service
- Clerical Experience
- Pharmacy Technician Experience
Languages
English
Native or Bilingual
Arabic
Full Professional
Timeline
Real Estate Salesperson
CENTURY 21 Curran & Oberski
09.2023 - Current
Registrar
Beaumont Breast Cancer Center
03.2021 - 10.2021
Pharmacy Technician
Kings Pharmacy
01.2021 - 03.2021
Pharmacy Technician
Osco Drug Pharmacy
07.2017 - 12.2018
Pharmacy Technician
CVS Pharmacy
03.2014 - 04.2015
Associate's degree - Business Administration
Henry Ford Community College
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