Hang Vo
Data Analysis
Stanton,CA
Summary
Recent graduate with foundational knowledge in Data analysis and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. I was prepared to start a career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
QA/QC Analyst
Vital's Cosmetics International
09.2024 - Current
- Conducted regular audits to assess adherence to established QA/QC policies and procedures, ensuring ongoing compliance and maintaining high-quality standards.
- Enhanced team performance with continuous training on QA/QC best practices and industry standards.
- Implemented risk-based approaches to prioritize critical areas for improvement within the organization''s overall quality framework.
- Served as a subject matter expert in QA/QC matters during internal and external audits, demonstrating the company''s commitment to maintaining the highest standards of quality.
Operational Specialist
Vietnam Prosperity Joint Stock Commercial Bank
3 2020 - 9 2021
- Managed multiple syndicated loans for VP Bank, from implementation to completion
- Maintained communication between the client and bank throughout the process
- Created engaging & client-unique business proposals to be sent to BOD, BOS, and CEOs, showcasing why they should participate in syndicated loans with VP Bank
- Reviewed and negotiated loan requirements such as interest rates to create a finalized set of requirements for their syndicated loan
- Mapped out and monitored the progress and completion of all required documents
- Archived all documents in an organized manner, per loan syndication
- Collaborated/worked closely with multiple business units, such as the finance department so to efficiently analyze financial data, prepare reports, and provide insights that will help drive strategic decision-making.
Payment Operations Specialist
Yuanta Securities
03.2022 - 06.2022
- Maintained up-to-date knowledge of banking regulations affecting Payment Operations Specialist''s responsibilities, ensuring ongoing compliance.
- Handled customer inquiries regarding payment issues, providing prompt resolutions and maintaining high levels of satisfaction.
- Streamlined payment operations by implementing efficient processes and procedures.
- Contributed to system improvements by submitting feedback on payment-related software enhancements or fixes needed.
- Supported cash flow management by accurately forecasting incoming/outgoing payments and adjusting as needed based on daily activities or market fluctuations.
Marketing Manager
Ham Hoa Limited Company
01.2019 - 02.2020
- Spearheaded research to identify customer and market needs/tastes
- Analyzed current user behavior via surveys I would distribute via email & over the phone calls
- Created unique strategies on how to market our brand, product, and services to customers
- Two examples are (1) creating and executing digital advertisements and (2) attending/managing our booth at trade shows
- Engaged and interacted with customers & interested parties
- Responsible for collecting customer feedback so to build relationships with the customers, hear their opinions, and use it all for product improvement.
Finance Manager
Olva Finance Company
04.2018 - 01.2019
- Olva Finance Company lent money to individual customers
- All loan applications were directed to me to manage 7 review
- Conducted meticulous appraisals of the customer's information such as checking if they had overdue debt somewhere else, if they pay taxes, and the customer's reputation level
- Handle communication with the customer when questions arised
- Approved the amount of money the company could lend
- Formulated loan solutions and payment plans for customers based on their unique situation
- Responsible for meticulously assessing & analyzing their situation to identify risks and make final decisions
- Liaison between the superiors and internal team
- Delegated tasks to internal team members
Education
Master of Science - Data Drive Making Decision
Westcliff University
Irvine, CA 06.2022 - 06.2024
Skills
Quality Management Systems
Laboratory skills
GMP Knowledge
Documentation Review
Systems Analysis
Organizational Skills
Problem-solving aptitude
Timeline
QA/QC Analyst
Vital's Cosmetics International
09.2024 - Current
Master of Science - Data Drive Making Decision
Westcliff University
06.2022 - 06.2024
Payment Operations Specialist
Yuanta Securities
03.2022 - 06.2022
Marketing Manager
Ham Hoa Limited Company
01.2019 - 02.2020
Finance Manager
Olva Finance Company
04.2018 - 01.2019
Operational Specialist
Vietnam Prosperity Joint Stock Commercial Bank
3 2020 - 9 2021
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